Connection Problem Troubleshooting

Help and support regarding PR:BF2 installation and in-game issues
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derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

I just read the last 6 pages and still couldnt find a solution for my connection problem.
I tried everything; disabling VoIP, disabling EAX, reinstalling BF2, reinstalling windows (not because of connection problems but to prevent CTDs because of high texture settings; btw I got those connection problems since I reinstalled windows (Win7 Ultimate x64)), disabling my firewall, restarting my router... I don't even remember all techniques I tried to regain a stable connection to PR servers.
So I'm sitting here for 5 hours (only today) and still didnt find a solution.
Hopefully theres someone who has had those problems too, fixed them and could maybe post the solution.
[MoL]jaVi
Posts: 190
Joined: 2008-03-17 20:51

Re: Connection Problem Troubleshooting

Post by [MoL]jaVi »

Sorry, but did I miss your post, where you stated your problem? If not, could you please explain, WAHT the problem is please? :)
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"...and the dark gave way for those who brought the light!"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Oh, I'm sorry, I thought it would be obvious in my last post.
When I join a server I can play for about 3 minutes and then I keep getting disconnects and return to the server list.
[MoL]jaVi
Posts: 190
Joined: 2008-03-17 20:51

Re: Connection Problem Troubleshooting

Post by [MoL]jaVi »

What are your hardware specs? For me I had the same issue under XP and my Dualcore AMD... I could fix the issue with the AMD DualCore optimizer, maybe there is such a tool for your specs that may help?
Or try to attach the BF2/PR proccess only to one Core...
http://www.we-are-mol.com

"...and the dark gave way for those who brought the light!"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Actually I dont know what the cores have to do with the internet connection but anyways my specs;
Intel Core i5 750
Geforce GTX 285
4GB DDR3

And I tried running it with only 1 Core but it didnt change anything.

I just reinstalled Win7 32-Bit and I am currently installing BF2/PR...

EDIT: Still doesnt work... btw its not a PR only related problem. I checked BF2 and I got disconnected, too.
Last edited by derg on 2010-02-12 17:04, edited 1 time in total.
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Connection Problem Troubleshooting

Post by SnipingCoward »

have you tried manually updating punkbuster? its known to cause random problem ;)
https://www.realitymod.com/forum/f27-pr ... -here.html

if you have multiple network interfaces: try disabling unused network adapters (bios, device manager), try using a different network adapter (plug the cable into another slot)
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Yes, I updated my punkbuster several times with the pbsetup.exe and also reinstalled it with the pbsvc.exe.

Acutally I only have one slot on the mainboard and two slots in the wall. When I change the slot at the outside box, I dont even get a connection to the internet via browser.

How could I disable BIOS?
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Connection Problem Troubleshooting

Post by SnipingCoward »

since you have only got 1 network adapter on your pc you do not need to disable it - the two in the wall should not be touched

do not disable the BIOS - i suggested to disable the onboard network adapter in the bios (if you have multiples on your pc) - if you do not know how to disable that in the bios you shouldn't try to ... alot of things can be messed up there

ok, so you are directly connecting to the internet? no router?
the problem might be that your internet connection service is not getting enough cycle times on the cpu and bf2 eats up all the ressources - you will lose the connection be cause the internet service cant keep up

maybe you can have a friend lend you a router to test if it works better with one
also its much more secure to have your network hidden behind NAT instead of exposing the pc directly
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Oh, okay I think I misunderstood the BIOS thing.

I do have a router and it worked perfectly since one week ago after I updated Win7 from x86 to x64 so I downgraded it to 32-Bit again in hope to fix that problem but it didnt work.

Windows 7 tells me via the network map that I wouldnt get a connection from the gateway to the internet and it cant fix it but I can enter the internet as you can see.
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Connection Problem Troubleshooting

Post by SnipingCoward »

i would suggest that solving the router problem will solve the bf2 connection issue

What's your router model/brand?
try asigning a fixed IP - instead of using random IP by DHCP
are you using some kind of proxy?

edit: please open up a seperate thread for that router fixing purpose
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Thanks for your help but I fixed it now.
My router's configuration after a reset were to disconnect for a short time after every 5 minutes so I had to fix only this little option and it now works perfectly. Unfortunately I didnt check the configuration after the first two resets. My VoIP isnt working though...
[MoL]jaVi
Posts: 190
Joined: 2008-03-17 20:51

Re: Connection Problem Troubleshooting

Post by [MoL]jaVi »

VoIP Port open?
Enabled ingame?
Other keybinding then you think it is?
http://www.we-are-mol.com

"...and the dark gave way for those who brought the light!"
derg
Posts: 237
Joined: 2009-03-17 21:07

Re: Connection Problem Troubleshooting

Post by derg »

Nah, that wasnt really a problem.
Just some driver issues.
Zikoo
Posts: 7
Joined: 2009-09-17 12:09

Re: Connection Problem Troubleshooting

Post by Zikoo »

I have this problem. I tried re install bf2 and pr, re-download pr and bf2 pacthes and again reinstall, i tried vista , xp and win 7 and still have connection problem. Only pr get connection problem. Other online games works very good. Help me pls? =)
PS: I m using dual core optimizer.
[MoL]jaVi
Posts: 190
Joined: 2008-03-17 20:51

Re: Connection Problem Troubleshooting

Post by [MoL]jaVi »

What exactly is the error? Back to desktop, freezing, error message (if so, what message)?
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"...and the dark gave way for those who brought the light!"
Zikoo
Posts: 7
Joined: 2009-09-17 12:09

Re: Connection Problem Troubleshooting

Post by Zikoo »

Just eror message. And disconnet from server. I tried today reinstall pb , network adapter drive update , open port. But not fixed :(
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EnDSchultz
Posts: 4
Joined: 2010-03-30 23:36

Re: Connection Problem Troubleshooting

Post by EnDSchultz »

Hey,

Is there a known permanent solution for the phenomenon the OP describes? Hitting escape does prevent me from disconnecting as he suggests, but I'm rather keen on being a chopper pilot...unless I can find something besides this stop-gap, I can't really be a pilot; It'd be disastrous to have to hit ESC while transporting a squad of troops. :(
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Connection Problem Troubleshooting

Post by SnipingCoward »

The problem described by the OP is actually just a symptom which can belong to multiple different problems. Each problem ofcourse has another solution. It will be your task to find out, what exactly causes the symptom. In this thread there are a couple of root causes and solutions presented.
I admit that finding the right solution for you is a hassle, especially when having to find it in a thread of 16 pages with people stating that they have the same symptom. But the solution can most likely be found on this forum. (Maybe someone can spare some time to compile all the possible solutions to replace this sticky.)
Also there are several different threads about this symptom. You might want to use the search function to get to them.

So all I can really suggest to you is to try those other fixes out and see if one applies to you. There is no general purpose fix for this afaik.
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
EnDSchultz
Posts: 4
Joined: 2010-03-30 23:36

Re: Connection Problem Troubleshooting

Post by EnDSchultz »

Alright. I was afraid that might be the case. Thanks for the reply, though. The most recent thing I've tried is switching to single CPU affinity for bf2.exe, as was suggested on maybe page 3 or 4...no luck there.

I take it this also means there's no specific reason the ESC key seems to restore the connection in many cases?
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Connection Problem Troubleshooting

Post by SnipingCoward »

EnDSchultz wrote:I take it this also means there's no specific reason the ESC key seems to restore the connection in many cases?
I have not come across a reason why this seems to work. However, I could imagine that since 3D rendering ssems to be halted the game or system has time to catch up with outstanding processes i.e. network traffic handling. So I am relating this to either low-end hardware/bad drivers or simply bugged game code.
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
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