Connection Problem Troubleshooting

Help and support regarding PR:BF2 installation and in-game issues
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aageorgeaa
Posts: 25
Joined: 2009-01-19 17:17

Re: Connection Problem Troubleshooting

Post by aageorgeaa »

This worked for me Thanks!
BaskerBosse
Posts: 6
Joined: 2007-04-29 17:04

Re: Connection Problem Troubleshooting

Post by BaskerBosse »

dergammla wrote:Thanks for your help but I fixed it now.
My router's configuration after a reset were to disconnect for a short time after every 5 minutes so I had to fix only this little option and it now works perfectly. Unfortunately I didnt check the configuration after the first two resets. My VoIP isnt working though...
My problem also had to do with a router.

I had 10-minute-internval-hanging-problem when I had computer connected like this:

inteno 4port modem/router -> belkin router -> computer


MY PROBLEM IS GONE when i have this connection:

inteno 4port modem/router -> computer

(I have the belkin router to get a wifi-connection to a HTPC.

My suggestion is you should check router settings and maybe another router.
Good luck! :smile:
NewOrder_JoyDivision
Posts: 4
Joined: 2010-07-18 18:48

Re: Connection Problem Troubleshooting

Post by NewOrder_JoyDivision »

Hello everyone.

I just wanted to share how I "fixed" the "your connection to the server has been lost" when entering a server problem for me. The way I'm doing it is by disabling VON when I start the game and then re-enabling it once inside the server.

I'm running XP sp3 behind a SMC router + COMODO firewall with a Realtek on-board sound card, and this is the only way I've managed to avoid this problem.

I hope this helps others and detecting the problem.

Best regards,

NewOrder_JoyDivision.
Redit
Posts: 20
Joined: 2010-06-19 00:18

Re: Connection Problem Troubleshooting

Post by Redit »

My problem is that when I join a server I get a small popup in the screen saying 'There is a problem with your connection.' every 60 seconds, it goes after about 3 seconds and then comes back a minute layer. I have tried reinstalling punkbuster, opening ports, configuring the firewall, etc and nothing.

This happens even on servers where I have a ping of 20-30.

I am using a wireless connection.
KristianZ
Posts: 2
Joined: 2010-01-04 23:56

Re: Connection Problem Troubleshooting

Post by KristianZ »

I can not eaven join a server, vhen i am trieing to conect PR just crashes to desctop. Pleas help me.!
ShadowFear
Posts: 47
Joined: 2010-09-06 21:56

Re: Connection Problem Troubleshooting

Post by ShadowFear »

I have absolutely no idea what's going on. PR must be in it's moody stage with me. I can connect to TG and HOG but not Hardcore or New Era or NwA. So when TG dies down and the rest flood to Hardcore I proceed to the exit or really hope they feel like playing on Muttrah 24/7.
gijohn2
Posts: 1
Joined: 2010-09-22 11:40

Re: Connection Problem Troubleshooting

Post by gijohn2 »

Right , After playing BF series for about 4 years i have all ways came across this error " You have lost connection to the server"

And there is only ONE way to fix it and that is to disable VOIP in game.

I dont know why but it works and always has done.

Last week i reinstalled everything (OS etc) and the first game i installed was BF2 and PR.

I forgot to disable VOIP and was unable to join servers that had 20+ players in.

BUT if there was about 20< i could join the server just fine and play until it was full (64/64).

But if i wanted to join a server with 40/65 on i would not make it past the selection screen because of "You have lost connection to the server"

Disabling VOIP sucks i know but if you want to play this game you will have to :)
crackling
Posts: 36
Joined: 2009-04-08 20:45

Re: Connection Problem Troubleshooting

Post by crackling »

Yeah disabling VOIP helped me too! Having it enabled while joining most servers gave me Connection Prob and dropped me of right after loading. Now everytime before I join a server I disable it and after I'm connected I go to menu and reanable VOIP. Works flawless for me and I never get Con. Probs. during a round!


Ingame: # hetzel.pr
Silencer
Posts: 2
Joined: 2009-03-15 07:44

Re: Connection Problem Troubleshooting

Post by Silencer »

crackling wrote:Yeah disabling VOIP helped me too! Having it enabled while joining most servers gave me Connection Prob and dropped me of right after loading. Now everytime before I join a server I disable it and after I'm connected I go to menu and reanable VOIP. Works flawless for me and I never get Con. Probs. during a round!
I Know in 0.8 this helped me too, but now in 0.9 i have still Cennection Probs. every 3-4 min.


So i can't play the new Version :(

Someone have an Idea ?
Velko
Posts: 1
Joined: 2011-01-10 18:40

Re: Connection Problem Troubleshooting

Post by Velko »

Hi all,

I've been browsing through these magnificent forums recently, and decided I should share the following.

I have experienced tremendous difficulties with this infamous "There is a problem with your connection" showing up immediately after I join a server. Some days I haven't been able to join a single server in BF2 vanilla or PR despite trying for hours, some days I have been able to play but it has seemed strangely random. Mostly failures, though.

I have tried everything mentioned here and elsewhere (believe me, I've browsed quite a bunch of forums and such in search of an answer, for a couple of weeks now!), but nothing has worked. Yet. However, I think I have found something that helped me.

Now, the background: Vista 64-bit, 3Mb cable connection, good enough rig to run the game smoothly on high settings. Wired to a Thomson TCW710 cable modem.

Today I noticed that pingtest.net gives me HUGE packet loss immediately after a failed try to join a BF2 server. The packet loss then declined to 0, only to rise again to almost 95% after another try. Interesting!

I went to the modem settings, and noticed that it has a firewall of its own. Fair enough! However, there was also this thing called "IP Flood Detection", and it was enabled. I disabled that from the modem settings.

Suddenly I can join BF2 servers again! There is no more "There is a problem with your connection". NOTE: I haven't yet tested PR servers, but I expect them to behave similarly, at least it has been so before.

I think this has something to do with VOIP being detected as a DoS attack by some modem firewalls. That would explain why for some people disabling VOIP has helped. Disabling VOIP didn't help me, but then again I don't have a mic and I can't even enable the VOIP option anymore as it immediately reverts back to "disabled" in the options. What I must emphasize is that the problem was in the modem's own firewall, not the firewall software on my computer.

If however I get the connection problems again, I will report back. Meanwhile, I suggest that some people go and try this. I hope it helps!
Netzeek
Posts: 4
Joined: 2011-03-31 09:29

Re: Connection Problem Troubleshooting

Post by Netzeek »

I've been having this problem ever since I first installed BF2 and it's very frustrating as I really want to play the Project Reality modification. Basically, whenever I try connecting to a server, I get the message which states that I couldn't connect to the server and that I should check my network connection(s) and try again. I'd greatly appreciate it if anyone could help.

Thanks in advance,
Netzeek.
Tensay
Posts: 5
Joined: 2011-04-23 13:07

Re: Connection Problem Troubleshooting

Post by Tensay »

I bought a license for BF2, put on his patch PR, while trying to connecting to any server kicks me to the desktop without any errors, PR simply terminates. But a single game (the game with bots) are no problem

OS: WinXP
khromosone
Posts: 1
Joined: 2011-05-14 09:29

Re: Connection Problem Troubleshooting

Post by khromosone »

I'm having a problem with my wireless.

I seem to only get these problems playing PR.

Now we all know how dodgy it is to game with wireless but I am having to make due for the time being. Now, I don't really lag in online games, but as soon as I step into PR my ping will spike to 100-999 for 5-30 seconds. I alt tab out and can't browse the net at all, even though I'd previously been on it all day/night browsing fine.

There is something going on with this game but I can't put my finger on it.
mebel
Posts: 143
Joined: 2017-02-18 16:03

Re: Connection Problem Troubleshooting

Post by mebel »

Necrothreading - but it just started happening to me. What's wrong? Can't even play - I've getting disconnected in less than one minute everytime.

Just like there:
https://www.youtube.com/watch?v=cNggHHymYSA
Last edited by mebel on 2017-11-08 20:42, edited 1 time in total.
rough77
Posts: 154
Joined: 2007-06-02 17:26

Re: Connection Problem Troubleshooting

Post by rough77 »

Same here.
Game: freshly reinstalled
Ping: 15-90 (depending on server)
GFX drivers: up 2 date
Card: 1070
System: Win10
Problems with other games: no

Can't play PR at the moment, looking forward to your ideas, thx.
Last edited by rough77 on 2017-11-20 23:55, edited 1 time in total.
[img]http://dl.dropbox.com/u/10414675/New%20Era%20Warfare%20Signaturen/rough-signature.png[/img]
mebel
Posts: 143
Joined: 2017-02-18 16:03

Re: Connection Problem Troubleshooting

Post by mebel »

@rough77 - i think, that's you that i was trying to talk yesterday about your issue, with no result :(

There could be a lot of possibilities. Mine was wifi n-mode, that I had to switch off in my router settings to get rid of problem - my router or wifi-card has some troubles with it. I have PC connected via ethernet cable to my laptop which is connected to router via wifi.

Go on a server, and ping your router in a background:
ping -t 192.168.0.1 (find out your router ip yourself) - that will check if there is some router issue.
You might try pinging external address - that will check problems with ISP.
My ping to router was sometimes reaching 18000ms, that was when I got disconnected - seems like some packets gets lost in time for some reason. I figured out that my laptop is kinda old, might not be able to use n-mode, furthermore normal response time of my router/modem was kinda big (about 5ms instead of ~1ms), which lead me to conclusion that I should try to disable all the things that could slow down response time - switching between modes, using processing-hostile things.

If it's a router issue - mess with its wifi settings. Disable all the 'modern' stuff, disable those 'adaptive' things, switch to less copute-hungry things.

Also remind yourself what changed on network or system when you started to get those disconnects. That will be really helpful.

That's all I know about this. What's your router/modem?
rough77
Posts: 154
Joined: 2007-06-02 17:26

Re: Connection Problem Troubleshooting

Post by rough77 »

Thank you - I will try
[img]http://dl.dropbox.com/u/10414675/New%20Era%20Warfare%20Signaturen/rough-signature.png[/img]
rough77
Posts: 154
Joined: 2007-06-02 17:26

Re: Connection Problem Troubleshooting

Post by rough77 »

mebel wrote:@rough77 - i think, that's you that i was trying to talk yesterday about your issue, with no result :(

There could be a lot of possibilities. Mine was wifi n-mode, that I had to switch off in my router settings to get rid of problem - my router or wifi-card has some troubles with it. I have PC connected via ethernet cable to my laptop which is connected to router via wifi.

Go on a server, and ping your router in a background:
ping -t 192.168.0.1 (find out your router ip yourself) - that will check if there is some router issue.
You might try pinging external address - that will check problems with ISP.
My ping to router was sometimes reaching 18000ms, that was when I got disconnected - seems like some packets gets lost in time for some reason. I figured out that my laptop is kinda old, might not be able to use n-mode, furthermore normal response time of my router/modem was kinda big (about 5ms instead of ~1ms), which lead me to conclusion that I should try to disable all the things that could slow down response time - switching between modes, using processing-hostile things.

If it's a router issue - mess with its wifi settings. Disable all the 'modern' stuff, disable those 'adaptive' things, switch to less copute-hungry things.

Also remind yourself what changed on network or system when you started to get those disconnects. That will be really helpful.

That's all I know about this. What's your router/modem?
Thx a lot for your help.
My router ist the "Unitymedia Connect Box" vom my provider "UPC". As written I had no connection issues with other games so far, also I did not have them with further PR versions.
My PC is from 2017, running very stable and smooth on win10.

I've made a ping test with an average of 43 - so I think that's also not the issue.
Will try to reinstall PR..
[img]http://dl.dropbox.com/u/10414675/New%20Era%20Warfare%20Signaturen/rough-signature.png[/img]
rough77
Posts: 154
Joined: 2007-06-02 17:26

Re: Connection Problem Troubleshooting

Post by rough77 »

UPDATE: Did only happen once today.
I've changed: nothing (this might be the solution..).
Party on!
[img]http://dl.dropbox.com/u/10414675/New%20Era%20Warfare%20Signaturen/rough-signature.png[/img]
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