GTX 970 Display driver not responding

[[md]MadMak[rus]]

Hello,

I have a new Gigabyte GTX 970 card and for some reason the display driver is crashing. It happens ingame and in banchmark (3DMark).

In PR I get black screen for a few seconds and after that it's working again. Sometimes computer totally freezes with a random color screen (white, pink, green) and only reboot helps.

Playing GTA V computer gets randomly rebooted.

Banchmarking in 3DMark gives me display driver crash every time on graphics test #2.
Underclocking the GPU by -100Mhz made the banchmark fail only on the last test with a white screen.

Made a memory test with 0 errors (memtestG80)
Temperatures are good.
Made a clean driver reinstall using DDU.
FurMark runs fine with default settings.

Currently I got Xilence 580W PSU.

Could it be PSU bottleneck?
I had GTX 550Ti before without these problems.

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System Information
------------------
  Operating System: ?????????? Windows 8.1 ???????????????? (6.3.9600)
      Architecture: 64-?????????
   Current Culture: Russian (Russia)
       Motherboard: ASUSTeK Computer INC. P8Z68-V LX
         Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (Physical: 4, Logical: 4)
            Memory: 8,00 GB
      DIMM Modules: ChannelA-DIMM1: 4,00 GB @ 1600 MHz
                    ChannelB-DIMM1: 4,00 GB @ 1600 MHz
         Page File: 1,50 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.34014

Display Information
-------------------
 Display Device(s): AOC 2367M on NVIDIA GeForce GTX 970
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 10.18.13.5330 (353.30)
    Display Memory: 4,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: ???????? (ASUS Xonar DSX Audio 
 Primary Recording: ???????? (ASUS Xonar DSX Audio 
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: E:\Program files\Project Reality BF2
                    Free: 602,23 GB, Total: 931,51 GB, FS: NTFS, SSD: False
          Mod Path: E:\Program files\Project Reality BF2\mods\pr
                    Free: 602,23 GB, Total: 931,51 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\??????\Documents\ProjectReality\Profiles
                    Free: 75,45 GB, Total: 111,79 GB, FS: NTFS, SSD: True
    Update DL Path: E:\TEMP\PR
                    Free: 602,23 GB, Total: 931,51 GB, FS: NTFS, SSD: False
   Update Log Path: E:\TEMP\PR
                    Free: 602,23 GB, Total: 931,51 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: MadMak.41
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 4x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

https://yadi.sk/i/7atiurKFhXcRg
https://yadi.sk/i/gQNiwKO1hXcWr


Strange thing is that boost clock is 1216, but the card is working under 1240.

[LITOralis.nMd]

I can only guess here:
Have you tried to physically remove and reinstall the GPU, ?
And then try using the GPU in the other PCIE-X x16 slot ?

It is possible your PSU is bottleneck, is your CPU also Overclocked?
Have you tried running both CPU stress test (Intel Burn test or similar) and GPU stress test (3D mark custom) at same time to see if you're PSU is failing?

[ComradeHX]

Have you tried DDU?
Display Driver Uninstaller Download version 15.3.0.2
Use it to remove and reinstall cleanly.

[PIRAJU]

The same problem with me.
PSU: 750w

The PR screen freezes and only with ctrl + alt + del I get out of freezing screen and the GPU back to work

look at this:
https://forums.geforce.com/default/topi ... reloads/1/

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System Information
------------------
  Operating System: Microsoft Windows 8.1 Pro (6.3.9600)
      Architecture: 64 bits
   Current Culture: Portuguese (Brazil)
       Motherboard: ASRock Z77 Extreme4
         Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (Physical: 4, Logical: 4)
            Memory: 16,00 GB
      DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 1600 MHz
                    ChannelA-DIMM1: 4,00 GB @ 1600 MHz
                    ChannelB-DIMM0: 4,00 GB @ 1600 MHz
                    ChannelB-DIMM1: 4,00 GB @ 1600 MHz
         Page File: 2,38 GB
    .NET Framework: 4.5+ Release Build: 379893, Runtime: 4.0.30319.34209

Display Information
-------------------
 Display Device(s): BenQ XL2430T (Digital) on NVIDIA GeForce GTX 770
   Display Mode(s): 1920 x 1080 (32 bit) @ 120 Hz
    Driver Version: 10.18.10.3958
    Display Memory: 2,06 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Alto-falantes (Realtek High Def
 Primary Recording: FrontMic (Realtek High Definiti
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 400,11 GB, Total: 476,94 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 400,11 GB, Total: 476,94 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Fabio\Documents\ProjectReality\Profiles
                    Free: 400,11 GB, Total: 476,94 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Fabio\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 400,11 GB, Total: 476,94 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Fabio\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 400,11 GB, Total: 476,94 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: PIRAJU
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@120Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: 4x
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

Support evga

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Good afternoon,

I apologize for the problem you are having with your system. Here are some steps you can take diagnosis:

To remove any possible conflict with software I recommend using Uninstaller Driver Display available >>> here <<< then you will need to boot your system in Safemode (press F8 while the system is starting), then run and choose Display Driver Uninstaller the states button "Recommended Uninstall". When the uninstall is complete, you will have to re-install the latest drivers choosing the "Custom Installation" option. In the next window only install the main display driver and uncheck all other options and check the box that says "Run clean installation." This translation is not very precise about what you will see upon the software, but I hope you understand the main idea.

-Try The card in a different PCIe slot

-Rebice +12 V rail in your power supply BIOS usually in PC Health Status, System Monitor or Hardware Monitor and confirm that you have a healthy current between 11.04va 12.06v without fluctuations. Rapid fluctuations or severe surges or sags in its +12 V power supply indicates that it is not working properly and require a replacement.

-Try A different video card in your computer
?Test the GTX 770 on a different computer

Please follow us on the test results and if you need more help, you can contact us anytime 24/7.

If you want, we also have support in Portuguese via Skype with SuporteEVGA username available Monday through Friday 9:00 to 5:00 Eastern Time.
This message was translated by Google


Regards,
EVGA

[[md]MadMak[rus]]

Got a new PSU Chieftec 750w. Didn't help.
Tryied to reinstall the GPU. Didn't help.
I cant' use the second PCIe, because it works in x4 mode only.

Guys are telling, that there is a bug in drivers and Nvidia released a hotfix. Didn't help. I guess, I will wait for a driver update.

[Cossack]

I have Gigabyte GTX 970 as well. And using Corsair RM550 PSU. When playing Witcher 3 on Ultra max power consumption is around 260W, so it definitely not PSU bottleneck here or issue with it.

[[md]MadMak[rus]]

I think it's just a driver bug, because the card itself performing good under full load in FurMark. 3DMark test for high performance gaming PC (Fire Strike) also passes without any errors.

[PLODDITHANLEY]

worried.. got same mobo and cpu wants to get 970 ....

[PLODDITHANLEY]

And ... I'm getting reboots on EuroTruck2 and less but a few on PR.

On 353.62 with Geforce telling me to update to 355.60 which I might aswell try

[[md]MadMak[rus]]

I am on Win 10 now and all drivers updated. Got a reboot in a middle of Arma 3 session and after that played for a few hours without issues. I just don't know why this is happening. It's just so random, that I can't find a way to reproduce it.

[PLODDITHANLEY]

After stopping all power saving settings - not easy to find I was passing firestrike on the steam based demo, but was and am still crashing in Sky diver when she sees the water (gotta love the Asus sponsorship).

Posting PSU Wattage is pointless it's all about the rails.