Error 1324

Help and support regarding PR:BF2 installation and in-game issues
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Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Error 1324

Post by Buggyjoe »

I start the game and get error 1324: The display mode is not supported.


Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10586)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: Hewlett-Packard 216C
         Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: Bottom-Slot 1(top): 4.00 GB @ 1333 MHz
                    Bottom-Slot 2(under): 4.00 GB @ 1333 MHz
         Page File: 1.13 GB
    .NET Framework: 4.6+ Release Build: 394254, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): 
   Display Mode(s): 
    Driver Version: 15.300.1025.1001
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (2- USB Audio Device)
 Primary Recording: Microphone (2- USB Audio Device
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Everything else\Project Reality BF2
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
          Mod Path: C:\Everything else\Project Reality BF2\mods\pr
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\buggyjoe\Documents\ProjectReality\Profiles
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: JoeD
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 
Display Mode Valid: False
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Off
    Dynamic Lights: Off
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Error 1324

Post by PLODDITHANLEY »

Buggyjoe wrote:I start the game and get error 1324: The display mode is not supported.


Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10586)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: Hewlett-Packard 216C
         Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: Bottom-Slot 1(top): 4.00 GB @ 1333 MHz
                    Bottom-Slot 2(under): 4.00 GB @ 1333 MHz
         Page File: 1.13 GB
    .NET Framework: 4.6+ Release Build: 394254, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): [color=Red]Generic PnP Monitor on Radeon HD Graphics [/color]
   Display Mode(s): [color=red]1024 x 600 (32 bit) @ 60 Hz
[/color]    Driver Version: 15.300.1025.1001
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (2- USB Audio Device)
 Primary Recording: Microphone (2- USB Audio Device
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Everything else\Project Reality BF2
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
          Mod Path: C:\Everything else\Project Reality BF2\mods\pr
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\buggyjoe\Documents\ProjectReality\Profiles
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 309.40 GB, Total: 911.74 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: JoeD
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: [color=red]1024X600@60Hz[/color]
Display Mode Valid: False
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Off
    Dynamic Lights: Off
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False
I have added what is missing but should be present on your support. You have no graphics info, so check your graphic driver and settings. Then put game resolution to match whatever your system is. So if you need to play at 800X600 you must set the computers graphics at 800X600 or PR won't launch.
Image
Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Re: Error 1324/crash on startup

Post by Buggyjoe »

PLODDITHANLEY wrote:I have added what is missing but should be present on your support. You have no graphics info, so check your graphic driver and settings. Then put game resolution to match whatever your system is. So if you need to play at 800X600 you must set the computers graphics at 800X600 or PR won't launch.


Ok thanks, but now somehow I got it to work before reading this.
I now get a new error, the game starts fine and loads the loading screen but just before the main menu loads it crashes and says prbf2 is closing and clean up resources.

Back to the response im running on a 1920x1080 monitor, Its the BenQ GW2255 for reference.

Please help if you can.
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Error 1324

Post by PLODDITHANLEY »

This is normally the same problem, as the launcher runs in the same resolution but when you click play their game tries to run in its set resolution.

Repost you support stuff to check.
Image
ALFABETAS
Posts: 66
Joined: 2009-06-26 08:02

Re: Error 1324/crash on startup

Post by ALFABETAS »

Buggyjoe wrote:Ok thanks, but now somehow I got it to work before reading this.
I now get a new error, the game starts fine and loads the loading screen but just before the main menu loads it crashes and says prbf2 is closing and clean up resources.

Back to the response im running on a 1920x1080 monitor, Its the BenQ GW2255 for reference.

Please help if you can.
This is on laptop or personal PC? Because i have same **** with laptop, cant use dedicated nvidia card but integrated intel works.
Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Re: Error 1324/crash on startup

Post by Buggyjoe »

ALFABETAS wrote:This is on laptop or personal PC? Because i have same **** with laptop, cant use dedicated nvidia card but integrated intel works.

Yes im on a laptop, but the game used to work a while back. :/
Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Re: Error 1324

Post by Buggyjoe »

PLODDITHANLEY wrote:This is normally the same problem, as the launcher runs in the same resolution but when you click play their game tries to run in its set resolution.

Repost you support stuff to check.

I dont think anything has changed.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10586)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: Hewlett-Packard 216C
         Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: Bottom-Slot 1(top): 4.00 GB @ 1333 MHz
                    Bottom-Slot 2(under): 4.00 GB @ 1333 MHz
         Page File: 1.13 GB
    .NET Framework: 4.6+ Release Build: 394254, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): 
   Display Mode(s): 
    Driver Version: 15.200.1065.0
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (2- USB Audio Device)
 Primary Recording: Microphone (2- USB Audio Device
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Everything else\Project Reality BF2
                    Free: 304.10 GB, Total: 911.74 GB, FS: NTFS, SSD: False
          Mod Path: C:\Everything else\Project Reality BF2\mods\pr
                    Free: 304.10 GB, Total: 911.74 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\buggyjoe\Documents\ProjectReality\Profiles
                    Free: 304.10 GB, Total: 911.74 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 304.10 GB, Total: 911.74 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\buggyjoe\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 304.10 GB, Total: 911.74 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: JoeD
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: True
ALFABETAS
Posts: 66
Joined: 2009-06-26 08:02

Re: Error 1324/crash on startup

Post by ALFABETAS »

Buggyjoe wrote:Yes im on a laptop, but the game used to work a while back. :/
Have same problem. For now to be able to "play", I must to switch to integrated video card intel hd 4000, if your laptop have integrated card then put that pr run on it and it will work. Until the real solution will be find why it can't work with dedicated cards.
Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Re: Error 1324/crash on startup

Post by Buggyjoe »

ALFABETAS wrote:Have same problem. For now to be able to "play", I must to switch to integrated video card intel hd 4000, if your laptop have integrated card then put that pr run on it and it will work. Until the real solution will be find why it can't work with dedicated cards.
I dont know which my integrated card is?
ALFABETAS
Posts: 66
Joined: 2009-06-26 08:02

Re: Error 1324/crash on startup

Post by ALFABETAS »

Buggyjoe wrote:I dont know which my integrated card is?


Right click on PR>Run With graphics processor>Integrated graphics.

Image
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Buggyjoe
Posts: 10
Joined: 2015-08-23 14:57

Re: Error 1324/crash on startup

Post by Buggyjoe »

ALFABETAS wrote:Right click on PR>Run With graphics processor>Integrated graphics.

Image

I dont see that option, i dont think my laptop has one.
ALFABETAS
Posts: 66
Joined: 2009-06-26 08:02

Re: Error 1324/crash on startup

Post by ALFABETAS »

Buggyjoe wrote:I dont see that option, i dont think my laptop has one.
For AMD Graphics users i can't tell you need to look up the from other AMD Graphics user.
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