PR crash after intro

Help and support regarding PR:BF2 installation and in-game issues
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mad alex
Posts: 11
Joined: 2016-02-20 14:37

PR crash after intro

Post by mad alex »

since i got PR some days ago i never got to play it

after i start it it takes a bit to show the intro and after that dies

suport info below

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10240)
      Architecture: 64 bits
   Current Culture: Portuguese (Portugal)
       Motherboard: Hewlett-Packard 22CD
         Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics     (Physical: 4, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: Bottom: 4,00 GB @ 800 MHz
         Page File: 2,00 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): 
   Display Mode(s): 
    Driver Version: 15.300.1025.1001
    Display Memory: 512,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altifalante/Auscultador (Realte
 Primary Recording: Microfone (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 29,43 GB, Total: 447,68 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 29,43 GB, Total: 447,68 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Alexandre\Documents\ProjectReality\Profiles
                    Free: 29,43 GB, Total: 447,68 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 29,43 GB, Total: 447,68 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 29,43 GB, Total: 447,68 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: mad-alex
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False

      Profile 0002: mad-alex
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x720@60Hz
Display Mode Valid: False
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False
PLS HELP
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PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PR crash after intro

Post by PLODDITHANLEY »

something to do with your graphics driver or card. Is it a portable? If so check you have selected the R3 not any on die stuff, also check power saving isn't preventing main GPU use.

Display Device(s):
Display Mode(s):

These shouldn't be blank - here's mine:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10586)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: ASUSTeK Computer INC. P8Z68-V
         Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: ChannelA-DIMM0: 4.00 GB @ 1867 MHz
                    ChannelB-DIMM0: 4.00 GB @ 1867 MHz
         Page File: 1.75 GB
    .NET Framework: 4.6+ Release Build: 394254, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): [color=Red]Generic PnP Monitor on NVIDIA GeForce GTX 970
[/color]   Display Mode(s): [color=red]1824 x 1026 (32 bit) @ 60 Hz
[/color]    Driver Version: 10.18.13.5382 (353.82)
    Display Memory: 4.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Headphones (Realtek High Defini
 Primary Recording: Microphone (Realtek High Defini
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Games\PR
                    Free: 171.38 GB, Total: 231.66 GB, FS: NTFS, SSD: True
          Mod Path: C:\Games\PR\mods\pr
                    Free: 171.38 GB, Total: 231.66 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Patrick\Documents\ProjectReality\Profiles
                    Free: 171.38 GB, Total: 231.66 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Patrick\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 171.38 GB, Total: 231.66 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Patrick\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 171.38 GB, Total: 231.66 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Ploddit
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1824x1026@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
Image
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mad alex
Posts: 11
Joined: 2016-02-20 14:37

Re: PR crash after intro

Post by mad alex »

yes but how can i change it ?

on a amd card
Last edited by mad alex on 2016-02-22 19:32, edited 1 time in total.
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PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PR crash after intro

Post by PLODDITHANLEY »

In my win10

settings
system
power and sleep
additional power settings
high performance

graphics for me with NVidia are accessible from right click on the desktop.
Image
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mad alex
Posts: 11
Joined: 2016-02-20 14:37

Re: PR crash after intro

Post by mad alex »

its all on max performance and im using amd crimson fully updated and PR added to the gaming section
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mad alex
Posts: 11
Joined: 2016-02-20 14:37

Re: PR crash after intro

Post by mad alex »

ok now the display device apears in the file but still the game shutdown after the intro

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10240)
      Architecture: 64 bits
   Current Culture: Portuguese (Portugal)
       Motherboard: Hewlett-Packard 22CD
         Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics     (Physical: 4, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: Bottom: 4,00 GB @ 800 MHz
         Page File: 2,00 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon(TM) R3 Graphics
   Display Mode(s): 1366 x 768 (32bit) @ 60 Hz
    Driver Version: 15.200.1065.0
    Display Memory: 512,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altifalante/Auscultador (Realte
 Primary Recording: Microfone (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Alexandre\Documents\ProjectReality\Profiles
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: mad-alex
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 800x600@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False

      Profile 0002: mad-alex
              Type: Offline
        View Intro: False
        Fullscreen: True
      Display Mode: 1366x720@60Hz
Display Mode Valid: False
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False
Last edited by mad alex on 2016-02-23 21:48, edited 1 time in total.
Top
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PR crash after intro

Post by PLODDITHANLEY »

Red resolution figures must match or CTD - if you want to test the game at 800X600 as your profile 0001 is you must set the computer/ATI driver/graphic setting to display at the same so 800X600.
mad alex wrote:ok now the display device apears in the file but still the game shutdown after the intro

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10240)
      Architecture: 64 bits
   Current Culture: Portuguese (Portugal)
       Motherboard: Hewlett-Packard 22CD
         Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics     (Physical: 4, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: Bottom: 4,00 GB @ 800 MHz
         Page File: 2,00 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon(TM) R3 Graphics
   Display Mode(s): [color=Red]1366 x 768 (32bit) @ 60 Hz
[/color]    Driver Version: 15.200.1065.0
    Display Memory: 512,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altifalante/Auscultador (Realte
 Primary Recording: Microfone (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Alexandre\Documents\ProjectReality\Profiles
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Alexandre\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 27,78 GB, Total: 447,68 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: mad-alex
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: [color=red]800x600@60Hz[/color]
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False

      Profile 0002: mad-alex
              Type: Offline
        View Intro: False
        Fullscreen: True
      Display Mode: [color=red]1366x720@60Hz[/color]
Display Mode Valid: False
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False
Image
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wretchedegg
Posts: 42
Joined: 2013-03-27 17:24

Re: PR crash after intro

Post by wretchedegg »

Same problem ploddit. Only had this problem since the New Years, after I installed PR:WW2. Never had this problem in 3 years. It sometimes disappears when I spam retrieving/deleting account. But everytime PR crashes, I need at least 30 minutes before I get to play again.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10586)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Sony Corporation VAIO
         Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (Physical: 2, Logical: 4)
            Memory: 4.00 GB
      DIMM Modules: SODIMM1: 4.00 GB @ 1333 MHz
         Page File: 704.00 MB
    .NET Framework: 4.6+ Release Build: 394254, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 3000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 9.17.10.4229
    Display Memory: 1.76 GB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Headphones (High Definition Aud
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 366.15 GB, Total: 454.32 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 366.15 GB, Total: 454.32 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\jap_p\Documents\ProjectReality\Profiles
                    Free: 366.15 GB, Total: 454.32 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\jap_p\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 366.15 GB, Total: 454.32 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\jap_p\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 366.15 GB, Total: 454.32 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: wretchedegg
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
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wretchedegg
Posts: 42
Joined: 2013-03-27 17:24

Re: PR crash after intro

Post by wretchedegg »

Also get this one. No AV/Firewall

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2016-03-03T12:59:46

Warning: Unable to load latest version information

 > The remote name could not be resolved: 'prbf2.cdn.ancientdev.com'
Warning: Error loading available mumble servers

 > The remote name could not be resolved: 'prbf2.cdn.ancientdev.com'
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