PLEASE, HELP, TerrainQuality: -1

Help and support regarding PR:BF2 installation and in-game issues
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Cochise
Posts: 23
Joined: 2016-02-26 07:33

PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

Hi guys, can anyone help me? Because one day I change the audio settings and the game start to crash everytime that I want to play. This is what the Log say

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Project Reality Log File
PRLauncher.exe started at: 2016-04-27T23:07:58

Warning: Error validating video settings: TerrainQuality: -1
Warning: 1352: Error while game running.
The game just close and appear a message with: "Clossing resources" or something like that. After that when I open the Laucher it say that I don't have profiles, but the Profile stay in C:\Users\----\Documents\ProjectReality. I don't have any idea of what to do. For more information please look at my post, please, if someone can help me I apreciate that. PR:BF2 Support - Project Reality Forums Thanks!.

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System Information
------------------
  Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
      Architecture: 64 bits
   Current Culture: Spanish (Spain, International Sort)
       Motherboard: BIOSTAR Group H61ML
         Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (Physical: 2, Logical: 4)
            Memory: 8,00 GB
      DIMM Modules: A1_DIMM0: 4,00 GB @ 1333 MHz
                    A1_DIMM2: 4,00 GB @ 1333 MHz
         Page File: 7,98 GB
    .NET Framework: 4.6+ Release Build: 378681, Runtime: 4.0.30319.18331

Display Information
-------------------
 Display Device(s): Monitor PnP gen?rico on NVIDIA GeForce GT 740
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.4460 (344.60)
    Display Memory: 2,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altavoces (Realtek High Definit
 Primary Recording: Micr?fono (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: H:\Project Reality\Project Reality BF2
                    Free: 574,33 GB, Total: 931,48 GB, FS: NTFS, SSD: Unknown
          Mod Path: H:\Project Reality\Project Reality BF2\mods\pr
                    Free: 574,33 GB, Total: 931,48 GB, FS: NTFS, SSD: Unknown
     Profiles Path: C:\Users\Asesino74\Documents\ProjectReality\Profiles
                    Free: 8,46 GB, Total: 368,10 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Asesino74\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 8,46 GB, Total: 368,10 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Asesino74\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 8,46 GB, Total: 368,10 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0002: Cochise
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

Go to

Code: Select all

C:\Users\Asesino74\Documents\ProjectReality\Profiles
and there should be some folders there. Open each of them and the inspect a file called Video.con - open that with Notepad or other text editor.

Check this line and make sure its not -1

Code: Select all

VideoSettings.setTerrainQuality 2
Set values in all Video.con files in all folders on this location to this value. Make sure game or PR Launcher is not turned on while doing this.

Once all are changed or inspected, try to launch the game. Then go to support > utilities > and on clear shaders cache click Perform Taks, then close. Launch the game.


Also do not create duplicated topic with same issues.

https://www.realitymod.com/forum/f27-pr ... oblem.html
Last edited by MaSSive on 2016-04-28 06:15, edited 1 time in total.
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

MaSSive wrote:Go to

Code: Select all

C:\Users\Asesino74\Documents\ProjectReality\Profiles
and there should be some folders there. Open each of them and the inspect a file called Video.con - open that with Notepad or other text editor.

Check this line and make sure its not -1

Code: Select all

VideoSettings.setTerrainQuality 2
Set values in all Video.con files in all folders on this location to this value. Make sure game or PR Launcher is not turned on while doing this.

Once all are changed or inspected, try to launch the game. Then go to support > utilities > and on clear shaders cache click Perform Taks, then close. Launch the game.


Also do not create duplicated topic with same issues.

https://www.realitymod.com/forum/f27-pr ... oblem.html
Thanks for the reply, yes, after launching the game the files are like this: Image

But when I start the game, it crash to desktop and this is how the files get after the crash

Image

This start to happend before I change the quality of audio in the launcher.
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

Do you have issues with any other game besides PRBF2? Does you graphis card driver crash? Do you see any errors in windows event logs? Go to control panel > administrative tools > event viewer. Expand Windows Logs from the left side and then check Application logs and System logs? Do you see any errors there, critical or not?

This might also be the driver issue. Since you have GT740 I advise agianst using latest Nvidia drivers, since Ive heard some of them are buggy and even causing kernel drivers to crash.

In case you have this issue the fix is here.
Last edited by MaSSive on 2016-04-28 21:36, edited 1 time in total.
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

MaSSive wrote:Do you have issues with any other game besides PRBF2? Does you graphis card driver crash? Do you see any errors in windows event logs? Go to control panel > administrative tools > event viewer. Expand Windows Logs from the left side and then check Application logs and System logs? Do you see any errors there, critical or not?

This might also be the driver issue. Since you have GT740 I advise agianst using latest Nvidia drivers, since Ive heard some of them are buggy and even causing kernel drivers to crash.

In case you have this issue the fix is here.
Thanks and no, I never have errors with other games, it's the first time in almost 5-6 years that I have a problem in Project Reality, and is a very strange one. I don't see any kind of logic in this problem. This started to happend some day when before opening the game I change the Audio setting in the launcher, I was using Sofware>Medium. And I change it to Hardware>High and the game just get broken. If I mark the Video.con to Read Only while the game is loading, the game don't crash, but when I enter to a game I see the empty map with the ground texture only. So I assume that the problem is something when the game try to load the Video.con file, but I don't have any idea of why.
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

Ok lets try this.

Open Profiles folder and delete everything. Yes folders and files. Make sure you know your login credentials you will need it to retrieve your profile/account.

Download this and extract to Profiles folder. You should have now only Default folder along with three con files. Dont open them or touch them. Make sure they ar enot blocked by smartscreen or something similar. Right click and unblock.

Make sure launcher and game are closed while doing this. Do not lauch just yet!

One step back from Profiles folder and enter mods/bf2 folder. You should see cache folder there. Delete it.

Now is time to run the launcher, but make sure you run it with Administrator priviledge. Run as Admin.

Retrieve profile. Tweak your setting. Dont touch audio quality, especially dont put it on hardware with onboard sound card.

Should work now.

Note that it will take some time to regenerate shaders during first time loading a MP game. Dont close the game or ALT+TAB while doing this. Do not run any overlays during first run.

If it works now and you can play, now its time to try your overlay software. I recomend MSI afterburner, but its your choice. Dont touch anything there you do not understand.

Its easy to brick things, fixing them takes experience and time. Patience too.
Last edited by MaSSive on 2016-04-29 20:55, edited 4 times in total.
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

MaSSive wrote:Ok lets try this.

Open Profiles folder and delete everything. Yes folders and files. Make sure you know your login credentials you will need it to retrieve your profile/account.

Download this and extract to Profiles folder. You should have now only Default folder along with three con files. Dont open them or touch them. Make sure they ar enot blocked by smartscreen or something similar. Right click and unblock.

Make sure launcher and game are closed while doing this. Do not lauch just yet!

One step back from Profiles folder and enter mods/bf2 folder. You should see cache folder there. Delete it.

Now is time to run the launcher, but make sure you run it with Administrator priviledge. Run as Admin.

Retrieve profile. Tweak your setting. Dont touch audio quality, especially dont put it on hardware with onboard sound card.

Should work now.

Note that it will take some time to regenerate shaders during first time loading a MP game. Dont close the game or ALT+TAB while doing this. Do not run any overlays during first run.

If it works now and you can play, now its time to try your overlay software. I recomend MSI afterburner, but its your choice. Dont touch anything there you do not understand.

Its easy to brick things, fixing them takes experience and time. Patience too.
Its the best answer I receive in months and I'm very thankfull but didnt work, I did all exactly how you say but nothing, when the loading % get to 15 % in objects the game close, also it close in the main menu after 1-20 seconds or sometimes inmediatly, the log always say the same

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2016-04-29T18:55:18

Warning: Error validating video settings: TerrainQuality: -1
Warning: 1352: Error while game running.
And all inside the files in Profiles get deleted.
Please give me some other ideas... I'm trying to fix this problem since the last 4 months
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

Well this goes way over my head. Try summoning one of the devs, they might have the proper answer.


Other than that, have you tried to reinstall it completely?
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

MaSSive wrote:Well this goes way over my head. Try summoning one of the devs, they might have the proper answer.


Other than that, have you tried to reinstall it completely?
You know how I can make this get to one of the devs? And yes, I spend a lot of days redowloading the ISO for posibilities of corruptes files and reinstalling... I'm thinking that my only choose is to reinstall the entire OS. Thanks a lot bro, have a nice day and if you have some other idea it's accepted :D
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

Hummm, try to PM Afterdune or AncientMan? Not sure I think one of them is behind the launcher development. It has something to do with the launcher I suspect.

Project Reality Forums - Members List

Or support team, they might have answers.

Project Reality Forums - Members List
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

MaSSive wrote:Hummm, try to PM Afterdune or AncientMan? Not sure I think one of them is behind the launcher development. It has something to do with the launcher I suspect.

Project Reality Forums - Members List

Or support team, they might have answers.

Project Reality Forums - Members List
Thanks, I will try that :D
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PLEASE, HELP, TerrainQuality: -1

Post by PLODDITHANLEY »

This isn't the first time I've see this deleting con files, have you tried putting them as read only, mine are and yet they still change....
Last edited by PLODDITHANLEY on 2016-05-02 21:31, edited 1 time in total.
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Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

PLODDITHANLEY wrote:This isn't the first time I've see this deleting con files, has you tried putting them as read only, mine are and yet the still change....
THANKS YOU. You give a idea. I restore a old Profiles backup, get in the properties of the folder, I changed some stuff with the permissions and is working now. I put all the files in Read Only and I check something and is working again now. Thanks.
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PLEASE, HELP, TerrainQuality: -1

Post by PLODDITHANLEY »

Yse that's damn odd that but it seems on w10 files have to ticked read only even though they are still alterable....

Please can you try to remember see what else you checked in case we see anyone else with a similar problem.

Well happy we FINALLY got you sorted.
Image
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

PLODDITHANLEY wrote:Yse that's damn odd that but it seems on w10 files have to ticked read only even though they are still alterable....

Please can you try to remember see what else you checked in case we see anyone else with a similar problem.

Well happy we FINALLY got you sorted.
Mmm... It worked for 1 match. I close the game and when I tried to get it open again I get error 1332 about permissions but nothing was with Read-Only. I restart my pc. Use a Backup again, I uncheck in Avanced Setting in the propiertis of Profiles, I uncheck the box that say something like: Allow this folder has files indexed
The strange thing is that when it worked, I was marked to keep the Read Only and the launcher don't give me any error, and now it give me again this fucking shit about Terrain Quality: -1 I dont know what happend... I'm going to try with this and I let you know if I fix it...

EDIT: I MADE IT WORK AGAIN. I CREATE A BACKUP WITH THIS MARKED

Image

Im not sure if you understand this... I dont have time now but later I can do a step by step guide.
You have to make a Backup like that with you current profile, and you only restart you PC, paste that, reemplace everything and play :D That is what is working for me...
Last edited by Cochise on 2016-05-02 22:07, edited 1 time in total.
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: PLEASE, HELP, TerrainQuality: -1

Post by PLODDITHANLEY »

On my W10/64

A few sniptools to see if anything is very different.


Imgur: The most awesome images on the Internet

Let me know if anything else might help.

Edit try killing and burning One Drive more than once I've heard of it causing trouble Mine is I think deactivated - it's not on my system tray anyway.
This looks hopeful
Last edited by PLODDITHANLEY on 2016-05-02 22:18, edited 2 times in total.
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MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PLEASE, HELP, TerrainQuality: -1

Post by MaSSive »

I use OneDrive and MS online account and must say I never had this kind of issue and OneDrive is running all the time.

All folders default to Read Only in Documents, files are not, and should not be unless needed.

For the devs if they are listening - move the damn profiles out of system directory to game folder!


Back to OP... are you launching PR as admininstrator? Do you have admin rights on Documents folder and Profiles?
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Cochise
Posts: 23
Joined: 2016-02-26 07:33

Re: PLEASE, HELP, TerrainQuality: -1

Post by Cochise »

The game is working now, I really don't know what happend, I just have to paste the backup, restart the pc and open the game... Because if I don't restart the Launcher give me the error about Read Only, but if I restart the files keep on Read Only but the Launcher don't say anything and the game work perfect
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