Windows 10 randomly crashes

Help and support regarding PR:BF2 installation and in-game issues
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Stalker[SpecOps]
Posts: 11
Joined: 2015-11-14 01:02

Windows 10 randomly crashes

Post by Stalker[SpecOps] »

My windows 10 crashes periodically while running PR, or when loading a new game. I've completely uninstalled and reinstalled numerous times, but I can't get it to stop randomly crashing. Here is the system information:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.10240)
      Architecture: 32-bit
   Current Culture: English (United States)
       Motherboard: ASUSTeK Computer INC. M4A79XTD EVO
         Processor: AMD Phenom(tm) II X4 955 Processor (Physical: 4, Logical: 4)
            Memory: 4.00 GB
      DIMM Modules: DIMM0: 2.00 GB @ 1333 MHz
                    DIMM1: 2.00 GB @ 1333 MHz
         Page File: 3.25 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon HD 6670
   Display Mode(s): 1280 x 1024 (32 bit) @ 60 Hz
    Driver Version: 15.201.1151.1008
    Display Memory: 1024.00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (USB PnP Sound Device)
 Primary Recording: Microphone (USB PnP Sound Devic
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files\Project Reality\Project Reality BF2
                    Free: 143.58 GB, Total: 297.55 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files\Project Reality\Project Reality BF2\mods\pr
                    Free: 143.58 GB, Total: 297.55 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\David\Documents\ProjectReality\Profiles
                    Free: 143.58 GB, Total: 297.55 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\David\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 143.58 GB, Total: 297.55 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\David\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 143.58 GB, Total: 297.55 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr, pr_ww2
       Current Mod: pr
           Version: 1.3.9.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: False
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Stalker[SpecOps]
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x1024@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0002: METTTC
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x1024@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0003: pbpointmanSPECOPS
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x1024@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Windows 10 randomly crashes

Post by PLODDITHANLEY »

I have seen a few times with 32bit OS having problems because of the max memory use of 4 including the 1GB of your GPU.
If you fit a graphics card with 1GB of memory only about 2.6-2.8GB of the RAM would be addressable and usable."
Source

Best option for your gaming would be to reinstall a 64bit version of win10 - this is free MS don't care which you have with the same key.

How to migrate to Windows 10 64 bit from 32 bit versions of Windows - Microsoft Community
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Stalker[SpecOps]
Posts: 11
Joined: 2015-11-14 01:02

Re: Windows 10 randomly crashes

Post by Stalker[SpecOps] »

Thanks! I will have to give that a try
Stalker[SpecOps]
Posts: 11
Joined: 2015-11-14 01:02

Re: Windows 10 randomly crashes

Post by Stalker[SpecOps] »

PLODDITHANLEY wrote:I have seen a few times with 32bit OS having problems because of the max memory use of 4 including the 1GB of your GPU.



Source

Best option for your gaming would be to reinstall a 64bit version of win10 - this is free MS don't care which you have with the same key.

How to migrate to Windows 10 64 bit from 32 bit versions of Windows - Microsoft Community
Big Big Thanks to you for your suggestion! I wiped the computer and installed Windows 10 64 bit and now the computer runs PR great! No more crashing!! Thank You for very much!
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Windows 10 randomly crashes

Post by PLODDITHANLEY »

:D for you
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Madooo
Posts: 9
Joined: 2013-07-31 00:52

Re: Windows 10 randomly crashes

Post by Madooo »

Hey i got the same problem but my win is 64
last two days when try to run the PRlauncher always got a crashed
right now tried to uninstalled and reinstalled it again but now launcher won't run at ALL..
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Windows 10 randomly crashes

Post by PLODDITHANLEY »

Manually check profiles have correct resolution
Last edited by PLODDITHANLEY on 2016-07-20 05:11, edited 1 time in total.
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Madooo
Posts: 9
Joined: 2013-07-31 00:52

Re: Windows 10 randomly crashes

Post by Madooo »

PLODDITHANLEY wrote:What have you changed since it last ran?

Most likely a Profiles issue in documents.

NAvigate to BRBF2.exe in default location Program Files/PR and launch it, it will show an error message but it will recreate profiles, close and try to launch PR launcher.

Manually check profiles have correct resolution, check you only have one sound device active.
I didn't change anything but when got a crashed in first time tried to delete the profile folder in the documents but won't help so I uninstalled and reinstalled PR. Now I just started the BRBF2.exe the profiles folder back to default but still won't work.. about the sound I have one speaker device active and one mic active.

What do u thing about System Restore.. it can be help ?
Madooo
Posts: 9
Joined: 2013-07-31 00:52

Re: Windows 10 randomly crashes

Post by Madooo »

PLODDITHANLEY wrote:check out this one

https://www.realitymod.com/forum/f27-pr ... run-3.html
Doesn't work as well :(
When try to run launcher.exe or even the shortcut from the desktop nothing happens... :-? :confused:

I will use the last methood is Factory settings
Last edited by Madooo on 2016-07-20 13:01, edited 1 time in total.
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Windows 10 randomly crashes

Post by PLODDITHANLEY »

what version did you reinstall 1.3 or 1.3.5?

1.3 seems to need directx updated.
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