( There is a problem with your connection ) error

Help and support regarding PR:BF2 installation and in-game issues
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mjoha
Posts: 6
Joined: 2016-12-10 19:46

( There is a problem with your connection ) error

Post by mjoha »

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Dell Inc. 0HY9JP
         Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: ChannelA-DIMM0: 2.00 GB @ 1333 MHz
                    ChannelA-DIMM1: 2.00 GB @ 1333 MHz
                    ChannelB-DIMM0: 2.00 GB @ 1333 MHz
                    ChannelB-DIMM1: 2.00 GB @ 1333 MHz
         Page File: 7.96 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): BenQ FP92W (Analog) on NVIDIA GeForce GTX 750 Ti
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 21.21.13.7609 (376.09)
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (High Definition Audio
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\pr
                    Free: 230.76 GB, Total: 368.10 GB, FS: NTFS, SSD: False
          Mod Path: D:\pr\mods\pr
                    Free: 230.76 GB, Total: 368.10 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\elaraby\Documents\ProjectReality\Profiles
                    Free: 26.28 GB, Total: 97.31 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\elaraby\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 26.28 GB, Total: 97.31 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\elaraby\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 26.28 GB, Total: 97.31 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.4.3.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: mjoha
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
..................................................................................................................................


so when i join any server the map loads fine , but when the map is done i wait about 20 seconds in the squad choosing screen and then i get there is a problem with your connection error and i get sent to main menu with the error ( your connection to the server has been lost ) it happens every time and it takes exactly the same time to get sent back to main menu , i tried reinstalling the game but still not working , i tried to uninstall and then reinstall PB it worked for 1 day and then the next day it didn't work again. also something weird happens when i join a local server , i create a local server alone but i can still hear voices on mumble and i can talk to commander and my squad. they can hear me and i can hear them but i am on a local server and they are on a public server.

thank you in advance.
fpspromotion
Posts: 300
Joined: 2016-05-09 14:38

Re: ( There is a problem with your connection ) error

Post by fpspromotion »

how fast is your Connection?

what is your ping you get, europe, ASIA, USA Servers ?
fpspromotion
Posts: 300
Joined: 2016-05-09 14:38

Re: ( There is a problem with your connection ) error

Post by fpspromotion »

maybe you Need more free space on your harddisk, save some on DVDs or portable usb hardisks

i get Problems when ihave around 50 giga only free or so,

If you want to run Windows 7 on your PC, here's what it takes:


•16 GB available hard disk space (32-bit) or 20 GB (64-bit)

Note you have 27 giga, the game alone is 7 giga :D ,


free same space on your hardisk and be happy


mjoha
Posts: 6
Joined: 2016-12-10 19:46

Re: ( There is a problem with your connection ) error

Post by mjoha »

well my ping is good , its not the greatest ping but i get around 90 to 130 depends on the server and the amount of player in game , and also the 27 gb is in C , i have 230 gb free on the D where pr is installed
mjoha
Posts: 6
Joined: 2016-12-10 19:46

Re: ( There is a problem with your connection ) error

Post by mjoha »

i can play on local flawlessly , but when i join internet server be it normal server or co-op i get that error
mjoha
Posts: 6
Joined: 2016-12-10 19:46

Re: ( There is a problem with your connection ) error

Post by mjoha »

no one else had this problem before?!?!?!?
sardaukar2016
Posts: 47
Joined: 2016-12-29 17:58

Re: ( There is a problem with your connection ) error

Post by sardaukar2016 »

No, you're not the only one. For the past two weeks, it has been quite common problem for everyone - at least on COOP servers.
fpspromotion
Posts: 300
Joined: 2016-05-09 14:38

Re: ( There is a problem with your connection ) error

Post by fpspromotion »

if you cannot update using PR online, get the patches to update up to 1.4.4 here and install manually

https://www.realitymod.com/forum/f27-pr ... ution.html
Douglas_8756
Posts: 11
Joined: 2016-10-16 19:25

Re: ( There is a problem with your connection ) error

Post by Douglas_8756 »

Your game freezes, and then appears the message "Your conection to the server has been lost" ?

What is your MODEM and ISP ?

srry about my english btw.

https://www.realitymod.com/forum/f27-pr ... nutes.html
sardaukar2016
Posts: 47
Joined: 2016-12-29 17:58

Re: ( There is a problem with your connection ) error

Post by sardaukar2016 »

It's not client side - it's server side: after a sequence of running maybe 5 maps, the server crashes and users receive this message (there is a problem with your connection) -> your connection with the server was lost. Then, the server restarts and we start with the first map in the sequence -> rinse and repeat.

It is the same on other servers (seen on server list), so the real question is: what's wrong with the physical server?
Last edited by sardaukar2016 on 2017-02-26 07:19, edited 1 time in total.
mjoha
Posts: 6
Joined: 2016-12-10 19:46

Re: ( There is a problem with your connection ) error

Post by mjoha »

well, its been some time since i checked this post. it seems like the error resolved it self , for some time now everything has been going ok, i tried joining a server and then it happened again but i tried joining the same server and it was fixed. i think the problem was that when you join a server and this error occurs rejoining some how fixes it
mjoha
Posts: 6
Joined: 2016-12-10 19:46

Re: ( There is a problem with your connection ) error

Post by mjoha »

thank you all for your support
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