Game crashes after update

Help and support regarding PR:BF2 installation and in-game issues
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Game crashes after update

Post by SASquatch »

When the map loads, I can play for about 10 seconds and then the game crashes.

I've only tried playing on Outskirts and Operation Thunder so far, both times the game crashes after about 10 seconds in game. I was playing Polish side both times.

Update: just tried it on Kashan... same thing, but happened after about a minute instead of 10-15 seconds.

This was all on a local server.

I will uninstall and try the full 1.5 install (since I updated instead of full install)
Last edited by SASquatch on 2018-02-03 23:03, edited 4 times in total.
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

Nope, reinstalled and still doing it. Doesn't matter if it's fullscreen or not either.

Does the same thing in a full server too, not just local. Can't play the game at all.
Last edited by SASquatch on 2018-02-03 21:35, edited 2 times in total.
Baklava&Kebabs
Posts: 15
Joined: 2018-02-03 23:15

Re: Game crashes after update

Post by Baklava&Kebabs »

Same thing happened to me ; When in start screen ( briefing screen) every thing goes blank after the map loads , like only the sky to look at and kit selection , i spawn in and after 10-20 seconds PR closes it self and unload resources .
i cleared the mods cashe and tried deleting the entire pr folder in documents , play with new account new settings full screen/windowed same shit ...
now i uninstalled it & installing again from 1.4 & updating it again , i'll post here if the problem occurred again .
note that it crashes not only on new maps but even on old ones like kokan & mutrah ....
this never happened before in any update :'(
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

Same exact thing for me. After the map loads, I see the normal view for a bit then it flings the camera into the sky and I can only see blank sky. Then I can run around and shoot stuff for about 20 seconds before the game CTD. Happens on all maps. This has never happened on PR for me in all this time I've had this laptop (HP Elitebook with Intel graphics card; and 8 GB of RAM - not like it matters because 32-bit programs can't use that much RAM)
Baklava&Kebabs
Posts: 15
Joined: 2018-02-03 23:15

Re: Game crashes after update

Post by Baklava&Kebabs »

Thank god i'm not the only one with weird problem ,,,, especially the empty sky at the start ..
it's messed up when you know others are suffering too but it eases the pain of having to deal with this sh!t alone lol :p
Baklava&Kebabs
Posts: 15
Joined: 2018-02-03 23:15

Re: Game crashes after update

Post by Baklava&Kebabs »

AAAAAAAAAH fuck sake the game still crashes after i re-installed it for the 2nd time FUUUUUUUUUUUUUUUUUUUUUUUUUUCKKKKKKKKKK
FFG
Forum Moderator
Posts: 1468
Joined: 2014-03-18 04:47

Re: Game crashes after update

Post by FFG »

Arab
PR:BF2 Developer
Posts: 2888
Joined: 2012-05-18 03:37

Re: Game crashes after update

Post by Arab »

Bug report added for an issue that might cause it.

The empty sky is intended.
Image
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Game crashes after update

Post by AlonTavor »

Disable your anti-virus or run as admin.

If problem continues, install procdump and get me crash dump
https://docs.microsoft.com/en-us/sysint ... s/procdump

Launch the game, then run from cmd:
procdump.exe -mm -b -e 1 -g prbf2.exe


Tell me what happens in the cmd window and send me the resulting file.
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

disabling antivirus didn't do anything
Last edited by SASquatch on 2018-02-05 01:26, edited 1 time in total.
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Game crashes after update

Post by AlonTavor »

Keep windows defender on. It should not cause issues, Windows defender is pretty reliable.
Its the 3rd party non-Microsoft ones (AVG, Avast, etc...) that are going too far with their blocks.
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

Still doing it in Outpost. Was super laggy video.

Even in Thunder, the movements were kind of like drunk vision. I put all graphics settings to the lowest, and it still crashes on all maps and is super laggy, unplayable laggy. Like 3 FPS laggy
Last edited by SASquatch on 2018-02-04 10:13, edited 2 times in total.
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.16299)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Hewlett-Packard 198F
         Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (Physical: 2, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: Bottom-Slot 1(left): 4.00 GB @ 1600 MHz
                    Bottom-Slot 2(right): 4.00 GB @ 1600 MHz
         Page File: 1.25 GB
    .NET Framework: 4.6+ Release Build: 461308, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics Family
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 20.19.15.4835
    Display Memory: 1024.00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (High Definition Audio
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 30.44 GB, Total: 165.84 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 30.44 GB, Total: 165.84 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Dude\Documents\ProjectReality\Profiles
                    Free: 30.44 GB, Total: 165.84 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Dude\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 30.44 GB, Total: 165.84 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Dude\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 30.44 GB, Total: 165.84 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: *******
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: 2x
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Off
    Dynamic Lights: Off
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Will try the procdump thing now
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

So the cmd window says :
"The process has exited"
"Dump count not reached"

Cant find the file. It says there was a 'dump', but i see no file.

1.4 - everything was fine. Something serious must have changed between 1.4 and 1.5/1.51
Last edited by SASquatch on 2018-02-04 10:40, edited 1 time in total.
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: Game crashes after update

Post by Mats391 »

Plese check the PRLauncher.log file in Project Reality\mods\pr\bin
Image

Mineral: TIL that Wire-guided missiles actually use wire
SASquatch
Posts: 23
Joined: 2017-07-06 22:26

Re: Game crashes after update

Post by SASquatch »

[R-DEV]Mats391 wrote:Plese check the PRLauncher.log file in Project Reality\mods\pr\bin

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2018-02-04T12:28:56

Warning: 38: Memory error
Baklava&Kebabs
Posts: 15
Joined: 2018-02-03 23:15

Re: Game crashes after update

Post by Baklava&Kebabs »

dump count could not be reached ......
__________________________________________

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2018-02-04T14:36:11

Warning: 38: Memory error
___________________________________________
System Information
------------------
Operating System: Microsoft Windows 7 Ultimate (6.1.7601)
Architecture: 64-bit
Current Culture: memes & lolz (kekistan)
Motherboard: MSI B85M-E45 (MS-7817)
Processor: Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz (Physical: 2, Logical: 4)
Memory: 8.00 GB
DIMM Modules: ChannelA-DIMM0: 2.00 GB @ 1600 MHz
ChannelA-DIMM1: 2.00 GB @ 1600 MHz
ChannelB-DIMM0: 4.00 GB @ 1600 MHz
Page File: 7.93 GB
.NET Framework: 4.5.2, Runtime: 4.0.30319.34209

Display Information
-------------------
Display Device(s): Generic PnP Monitor on AMD Radeon HD 6670
Display Mode(s): 1360 x 768 (32 bit) @ 60 Hz
Driver Version: 15.200.1062.1004
Display Memory: 1024.00 MB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Speakers (Realtek High Definiti
Primary Recording: Microphone (Realtek High Defini
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: E:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 5.92 GB, Total: 555.38 GB, FS: NTFS, SSD: False
Mod Path: E:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 5.92 GB, Total: 555.38 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Kebab\Documents\ProjectReality\Profiles
Free: 2.95 GB, Total: 36.55 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Kebab\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 2.95 GB, Total: 36.55 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Kebab\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 2.95 GB, Total: 36.55 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.5.1.0
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: IjustWannaPlayPrForFuckSake
Type: Online
Last Used Profile: True
View Intro: True
Fullscreen: True
Display Mode: 1360x768@60Hz
Display Mode Valid: True
Graphics Scheme: Low
Multisampling: Off
VSync: False
NoLods: False
Terrain Quality: Low
Effects Quality: High
Geometry Quality: Low
Texture Quality: Low
Lighting Quality: Low
Dynamic Shadows: Low
Dynamic Lights: Low
Texture Filtering: Low
Audio Provider: Software
Provider Valid: True
Audio Quality: Low
EAX: True
LEGIYA
Posts: 160
Joined: 2017-07-04 23:02

Re: Game crashes after update

Post by LEGIYA »

SASquatch wrote:

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2018-02-04T12:28:56

Warning: 38: Memory error
Same thing to me.
LEGIYA
Posts: 160
Joined: 2017-07-04 23:02

Re: Game crashes after update

Post by LEGIYA »

Has anyone fixed this?
Baklava&Kebabs
Posts: 15
Joined: 2018-02-03 23:15

Re: Game crashes after update

Post by Baklava&Kebabs »

nope , and btw this only happen in online profiles
the game work just fine & dandy in offline mode with all maps
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