prbf2.exe stopped working

[Tsuru]

I was able to start with V1.5.3.0, but when I update to V1.5.4.1 , I can not start it.

Please tell me what to do.

Symptom:
When you select a profile from the launcher in V1.5.4.1 and press the login button, the screen gets dark and the display "prbf2.exe stopped the operation." appears and crashes.

I restarted the PC, reinstalled from V1.5.0.0, tried running with anti-virus software turned off, but it does not improve

Friends of the same symptoms, his PC is also a laptop.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64 bit
   Current Culture: Japanese (Japan)
       Motherboard: LENOVO 3254CTO
         Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (Physical: 2, Logical: 4)
            Memory: 4.00 GB
      DIMM Modules: ChannelB-DIMM0: 4.00 GB @ 1600 MHz
         Page File: 5.40 GB
    .NET Framework: 4.6+ Release Build: 461310, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): LCD 1366x768 on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 10.18.10.4885
    Display Memory: 1.61 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: speaker (Conexant 20671 SmartAudi
 Primary Recording: mic (Conexant 20671 SmartAudio 
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 170.28 GB, Total: 446.72 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 170.28 GB, Total: 446.72 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\*********\Documents\ProjectReality\Profiles
                    Free: 170.28 GB, Total: 446.72 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\********\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 170.28 GB, Total: 446.72 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\*********\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 170.28 GB, Total: 446.72 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.4.2
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001:Tsuru
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: True

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2018-05-01T10:17:29

Warning: Unable to add process job

[Tsuru]

heeeeelp(´???`)

[Tsuru]

That's settled.
ntdll.dll and Microsoft Office IME 2010 were in conflict.
I changed Microsoft Office IME 2010 to Microsoft Office IME

[SwatiusPilot]

what exactly did you change? I'm also getting a ntdll.dll error which crashes my game after attempting to fire it up.

[LiamBai]

In this case it was a conflict between a Windows Japanese language input manager and ntdll.dll.
Details on how to fix this issue can be found here, but it's probably not relevant to your situation.

[SwatiusPilot]

I appreciate your reply!