Getting crash dumps

[Mats391]

In order for us to be able to debug certain crashes, we need you to use a program called ProcDump. With that you can generate crash dumps that help us to figure out what is going wrong.

Download: https://docs.microsoft.com/en-us/sysint ... s/procdump

1. Open command line as administrator
2. Navigate to the location you put procdump (Example: "cd C:\Users\User\Downloads\Procdump")
3. Run procdump through command line like this:

   Code: Select all

   procdump.exe -w -mm -b -e 1 -g prbf2.exe

4. Start PR

Alternative:
Create a shortcut to procdump.exe and add the arguments to the target path

Code: Select all

 -w -mm -b -e 1 -g prbf2.exe
Example:
C:\Users\User\Downloads\Procdump\procdump.exe -w -mm -b -e 1 -g prbf2.exe

Run the shortcut as administrator after launching PR.



Procdump will close together with PR and generate a .dmp file next to procdump.exe. You need to upload this .dmp file and send it to the developers.

If you are crashing, please do not post in here and create an appropriate thread instead. This is solely for questions regarding getting crash dumps.

[Lorfah]

This needs a more detailed desciption on how to be executed. Dumb it down, so to say.
Not everyone is as tech savvy as an R-DEV.

[Golden_Pilot]

Good step to make PR much better without these bugs, going to start using it.......

[Nate.]

This needs a more detailed desciption on how to be executed. Dumb it down, so to say.
Not everyone is as tech savvy as an R-DEV.

After you download it, make a shortcut of Procdump.exe.
Click the Shortcut, go to Properties, -> Target
after procdump.exe" add -mm -b -e 1 -g prbf2.exe
Place shortcut on desktop or wherever is convenient.
Run as admin after launching PR.

[TheMerchantOfMenace]

Is this only helpful to you to debug crashes to desktop, or is it for other PR debugging?

I'm not crashing to desktop, but if running this helps you with anything else, I'll run it.

[Mineral]

Is this only helpful to you to debug crashes to desktop, or is it for other PR debugging?



I'm not crashing to desktop, but if running this helps you with anything else, I'll run it.

Only for crashes. It creates a dump file when crashing.

[Iguanadjy]

Downloaded now! Is it prodump or prodump64 I should launch?

[AlonTavor]

the not 64

[Iguanadjy]

Ok I created a shortcut to my desktop went to proprieties My target looks like this "C:\Users\XXXXXXXX\Downloads\Procdump\procdump.exe -mm -b -e 1 -g prbf2.exe" but once i click apply it tell me:

The name "C:\Users\XXXXXXXX\Downloads\Procdump\procdump.exe -mm -b -e 1 -g prbf2.exe" specified in the target box is not valid

Normal ?

[Mineral]

you have a space between procdump and .exe

[Iguanadjy]

Yeah i typed wrong in my post but if my target looks like this "C:\Users\XXXXXXX\Downloads\Procdump\procdump.exe-mm -b -e 1 -g prbf2.exe" cannot apply it

should it looks like this? : "C:\Users\XXXXXXX\Downloads\Procdump\procdump.exe"-mm -b -e 1 -g prbf2.exe

outside of the commas?

(For some weird reason it add a space when i post the path here on the forum lol)

EDIT: C:\Users\XXXXXXX\Downloads\Procdump\procdump.exe" -mm -b -e 1 -g prbf2.exe

Seems to work like that outside of the commas with a space.

Thank you! I'm not tech savy at all haha I will post in according thread if I crash again

Best Regards

[ObeerBongKenobi]

I need to do this too. I'm crashing to desktop alot more these days since the new update.
It used to never happen, Only the dreaded (PR Playing too long memory error).

Now it crashes to desktop every other map it seems. Sometimes even twice during the same round.
I am not using any Antivirus other that the one that comes built into Win10. I'm on a brand new installation of Windows 10 and have all the current updates.

[kbadener]

after we used procdump and still crashes, we found .dmp file. is that what we need to send in a later post regarding some crashes?

[Nate.]

after we used procdump and still crashes, we found .dmp file. is that what we need to send in a later post regarding some crashes?

Make a thread about your issue and upload the file.

[xpugur]

i open game that alt+tab to desktop and open procdump... but when i do that and try to return game it is a black screen and i hear the music but nothing else happens, even the task manager wont show up.. couldn't close pr so i had to restart windows...

i am using reshade, can it be the cause of the problem?

EDIT: yes reshade was the problem. it is fixed after i deleted it.

[CamelCode]

Is this still current? I am getting a CTD whenever trying to load any map (e.g. Al Basrah) in local co-op, and I used this method, but no dump file was generated - I got this instead:

[17:35:46] The process has exited.
[17:35:46] Dump count not reached.

[Safarius]

https://drive.google.com/drive/folders/ ... sp=sharing
It's dump crash.

When loading map Test Airfield Alt AAS the game crash.