Updatted:PR crashes on startup...

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WingWalker
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Updatted:PR crashes on startup...

Post by WingWalker »

Updated PR, when I click to play it crashes as it is starting up.


There was an error message that came up once, but it didn't appear other times after, I missed what it said. Something about resolution I think?
Last edited by WingWalker on 2021-02-28 14:31, edited 1 time in total.
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

No help on this?

PR will not start for me at all after the update, and now still after the second mini update.


Click to play and my screen goes black like its loading the game, then just kicks me back to the desktop...
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Suchar
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Re: Updatted:PR crashes on startup...

Post by Suchar »

Find a text file called PRLauncher.log in the following directory:

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Project Reality/Project Reality BF2/mods/pr/bin
Include PR Support Information as well. Go to Launcher ---> Support, click Copy To Clipboard and CTRL+V here.
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AlonTavor
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Re: Updatted:PR crashes on startup...

Post by AlonTavor »

Also try to get a dump (quickly run procdump before it crashes)
https://www.realitymod.com/forum/showth ... p?t=147961
WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2021-02-28T07:13:42

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\PC\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 , VideoSetting , VideoLimitedQualityDescription )
Warning: Error updating video settings: EffectsQuality: Failure
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Mats391
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Are you getting this same error every time you start? If so, always with same settings (EffectsQuality) in last line?
What operating system are you using?
Are you using OneDrive for your documents?
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WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

Mats391 wrote:Are you getting this same error every time you start? If so, always with same settings (EffectsQuality) in last line?
What operating system are you using?
Are you using OneDrive for your documents?

Running Windows 7, I don't know what OneDrive is.

The same thing happens every time, click "Play" and the screen goes black like it is launching, then returns to the desk top.

The only settings I changed were resetting all options to default in the options menu, tried lowering the resolution to 800x600@60Hz, and tried deleting the cache files under Documents/Battlefield 2/ mods/ bf2/ cache... but that did nothing so I put them back.

I just tried launching PR a few times and then checked the PRLauncher log file and it said this today, which is different...

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Project Reality Log File
PRLauncher.exe started at: 2021-03-03T16:31:30

Warning: Error 1 in WinApi parsing modules?\Program Files (x86)\Project Reality\Project Reality BF2\BF2VoipServer.dll
Last edited by WingWalker on 2021-03-03 22:49, edited 1 time in total.
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Since it crashed with a different error now, I suspect it is not an issue with the Launcher (Launcher just seems to fail since PR crashes on start) and rather prbf2.exe is crashing.
Please try attaching procdump in the short window before it crashes. If that is not possible, please check the windows Even viewer -> Windows Logs -> Application for any errors involving prbf2.exe
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WingWalker
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1.6.4.4 Can't Launch PR Anymore... Still

Post by WingWalker »

Just tried to launch PR after the small update to 1.6.4.4 today and am still having the same problem as with the first and second updates.

Click to play and it says "Launching" and the screen goes black like the game is starting, but then just goes back to desktop. No error message comes up accept for one time when this first happened with the first update.

No problems with PR ever before this update, everything is the same as before on my side.

The PRLauncher log file shows this.

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Project Reality Log File
PRLauncher.exe started at: 2021-03-07T07:57:44

Warning: Error 1 in WinApi parsing modules?\Program Files (x86)\Project Reality\Project Reality BF2\BF2VoipServer.dll
 
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

I looked at what I think you are talking about, windows logs, and was not really sure what I was looking at, but did not see any event that said prbf2.exe
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

It would look similar to this:
Image
As source it would say "Application error" or similar and in the details have prbf2.exe

If there is nothing like that, you would need to try and attach procdump. Best to try and launch PR in windowed, so you stay on desktop during black screen.
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WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

Yes thank you,

I see that error there:

PRLauncher.exe 1.3.319.0 5eac5828 KERNELBASE.dll 6.1.7601.19110 568429dd e0434352 000000000000b16d 7ec 01d71358f1ee1e15 C:\PRLauncher.exe C:\Windows\system32\KERNELBASE.dll 2fa16f56-7f4c-11eb-ae7d-94de80d9f411
Sorry its taking longer to look into this and respond, working a lot of overtime.
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Mats391
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Nothing about prbf2.exe? This error might be related to PRLauncher not shutting down smoothly due to prbf2.exe crashing. Best thing would still be a to get a dump using procdump.
Other things that you could try blindly:
* Disable any overlay (e.g. Teamspeak) and any graphic enhancement (e.g. reshade)
* Re-install latest directx9c for your operating system.
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WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

Sorry there are 6 errors, I thought they all said the same thing, here is what each says, though no mention of prbf2.exe...


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Application: PRLauncher.exe Framework Version: v4.0.30319 Description: The  process was terminated due to an unhandled exception. Exception Info: exception  code e0434352, exception address 000007FEFCEAB16D Stack: 
[/size]

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   [size=100]PRLauncher.exe[/size]    [size=100]
[/size] [size=100]1.3.319.0[/size]    [size=100]
[/size] [size=100]5eac5828[/size]    [size=100]
[/size] [size=100]KERNELBASE.dll[/size]   [size=100]
[/size] [size=100]6.1.7601.19110[/size]  [size=100]
[/size] [size=100]568429dd[/size]    [size=100]
[/size] [size=100]e0434352[/size] [size=100]
[/size] [size=100]000000000000b16d[/size]   [size=100]
[/size] [size=100]d60[/size]    [size=100]
[/size] [size=100]01d71358e6795fc8[/size]   [size=100]
[/size] [size=100]C:\PRLauncher.exe[/size] [size=100]
[/size] [size=100]C:\Windows\system32\KERNELBASE.dll[/size]  [size=100]
[/size] [size=100]24a53c73-7f4c-11eb-ae7d-94de80d9f411[/size]

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[size=100]   1.3.319.0    
5eac5828    
KERNELBASE.dll
6.1.7601.19110
568429dd    
e0434352    
000000000000b16d    
d60    
01d71358e6795fc8    
C:\PRLauncher.exe    
C:\Windows\system32\KERNELBASE.dll    
 24a53c73-7f4c-11eb-ae7d-94de80d9f411[/size]

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Application: PRLauncher.exe Framework Version: v4.0.30319 Description: The  process was terminated due to an unhandled exception. Exception Info: exception  code e0434352, exception address 000007FEFCEAB16D Stack: 

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   PRLauncher.exe    
 1.3.319.0    
 5eac5828    
 KERNELBASE.dll    
 6.1.7601.19110    
 568429dd    
 e0434352    
 000000000000b16d    
 e5c    
 01d71358ecc9483c    
 C:\PRLauncher.exe    
 C:\Windows\system32\KERNELBASE.dll    
 2a7c997d-7f4c-11eb-ae7d-94de80d9f411

Code: Select all

Application: PRLauncher.exe Framework Version: v4.0.30319 Description: The  process was terminated due to an unhandled exception. Exception Info: exception  code e0434352, exception address 000007FEFCEAB16D Stack: 

Code: Select all

   
 PRLauncher.exe    
 1.3.319.0    
 5eac5828    
 KERNELBASE.dll    
 6.1.7601.19110    
 568429dd    
 e0434352    
 000000000000b16d    
 7ec    
 01d71358f1ee1e15    
 C:\PRLauncher.exe    
 C:\Windows\system32\KERNELBASE.dll    
 2fa16f56-7f4c-11eb-ae7d-94de80d9f411
[/size]
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Mats391
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Are you sure these entries are recent? The Version 1.3.319.0 is an old version of the launcher. It might be old entries.
Did you try to get a dump with procdump?
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WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

The dates for all of those are on the same day, 3/7/2021, which is also the day I tried to play and PR when it updated to 1.6.4.4

These entries are the only ones having anything to do with PR on the Event Viewer under Applications, since the first big update on 2-28-2021.

Also, there is no event on the day I first updated PR, 2/28/2021. However, I could not start PR after it updated on that day either, and that is when I first posted on here.


Below is a screen shot of the list.


[ATTACH]8706[/ATTACH]
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Mats391
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Please give procdump a try. Try attaching it to prbf2 and if that does not yield any results, attach it on PRLauncher
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WingWalker
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Re: Updatted:PR crashes on startup...

Post by WingWalker »

Not sure what the deal was, but I uninstalled PR and reinstalled everything, took forever, but now PR works fine.


BTW the google downloads were dead for me, the torrent was the only option to download, and for that I first had to DL a torrent downloading program.


I really hope all updates in the future won't be this crazy.
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Mats391
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Re: Updatted:PR crashes on startup...

Post by Mats391 »

Glad you can play again!
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