problem enter

Help and support regarding PR:BF2 installation and in-game issues
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Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: problem enter

Post by Mats391 »

We asked you to provide needed information for us to analyse the issue. If you cannot provide that, we cannot help you. Posting the same error message over and over wont help.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

I do not understand if I am sending you my system data

Better enter my system via TeamViewer and see the problem
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Nate.
Forum Moderator
Posts: 3018
Joined: 2012-07-09 20:44

Re: problem enter

Post by Nate. »

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Just post information from Launcher -> Support
Last edited by Suchar on 2021-04-08 14:03, edited 1 time in total.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

Code: Select all

System Information
------------------
  Operating System: ??Microsoft Windows 10 Home (10.0.14393)
      Architecture: 64-bit
   Current Culture: Arabic (Saudi Arabia)
       Motherboard: Hewlett-Packard 3048h
         Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (Physical: 2, Logical: 2)
            Memory: 4.00 GB
         Page File: 704.00 MB
    .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): HP LE1901w Wide LCD Monitor on Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 8.15.10.2702
    Display Memory: 0.00 B
     Multisampling: 
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: 
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 176.39 GB, Total: 243.85 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 176.39 GB, Total: 243.85 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\hp - dell\Documents\ProjectReality\Profiles
                    Free: 176.39 GB, Total: 243.85 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 176.39 GB, Total: 243.85 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 176.39 GB, Total: 243.85 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.5.1
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: poet1
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
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Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: problem enter

Post by Mats391 »

I think you might not full fill the minimum requirements. Please use dxdiag and post the results:
https://support.microsoft.com/en-us/win ... 92228dfd85
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Mineral: TIL that Wire-guided missiles actually use wire
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

https://www.upload.ee/download/13035058 ... DxDiag.txt
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Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: problem enter

Post by Mats391 »

That confirms it, your graphics card does not support DirectX 9c which is required by PR. Also it is not even officially supported by Windows 10. It might be time to upgrade
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

ok install windows 7 ?
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Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: problem enter

Post by Mats391 »

poet1 wrote:ok install windows 7 ?
Wont help, your PC cannot run PR no matter what windows version you use.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

If you change the screen card to 2 GB
do you work
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Nate.
Forum Moderator
Posts: 3018
Joined: 2012-07-09 20:44

Re: problem enter

Post by Nate. »

If you get modern Graphics Card, that supports DirectX 9.0c, it will work.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

ok

thank you
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

I installed a new 1 GB graphics card and the game did not work. What is the problem

Code: Select all

System Information
------------------
  Operating System: ??Microsoft Windows 10 Home (10.0.14393)
      Architecture: 64-bit
   Current Culture: Arabic (Saudi Arabia)
       Motherboard: Hewlett-Packard 3048h
         Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (Physical: 2, Logical: 2)
            Memory: 4.00 GB
         Page File: 704.00 MB
    .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): HP LE1901w Wide LCD Monitor on AMD Radeon HD 5450
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 16.301.1901.0
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: 
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 149.29 GB, Total: 243.85 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 149.29 GB, Total: 243.85 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\hp - dell\Documents\ProjectReality\Profiles
                    Free: 149.29 GB, Total: 243.85 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 149.29 GB, Total: 243.85 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 149.29 GB, Total: 243.85 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.3.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: poet1
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Last edited by poet1 on 2021-04-09 18:46, edited 1 time in total.
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Suchar
PR:BF2 Lead Developer
Posts: 2177
Joined: 2016-10-12 13:25
Location: Poland

Re: problem enter

Post by Suchar »

poet1 wrote:

Code: Select all

        PR Version: 1.6.3.0
Update your game.

https://www.realitymod.com/forum/showth ... p?t=150987
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

iam update

see after refresh

Code: Select all

System Information
------------------
  Operating System: ??Microsoft Windows 10 Home (10.0.14393)
      Architecture: 64-bit
   Current Culture: Arabic (Saudi Arabia)
       Motherboard: Hewlett-Packard 3048h
         Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (Physical: 2, Logical: 2)
            Memory: 4.00 GB
         Page File: 704.00 MB
    .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): HP LE1901w Wide LCD Monitor on AMD Radeon HD 5450
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 16.301.1901.0
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: 
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 172.92 GB, Total: 243.85 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 172.92 GB, Total: 243.85 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\hp - dell\Documents\ProjectReality\Profiles
                    Free: 172.92 GB, Total: 243.85 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 172.92 GB, Total: 243.85 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\hp - dell\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 172.92 GB, Total: 243.85 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.5.1
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
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Suchar
PR:BF2 Lead Developer
Posts: 2177
Joined: 2016-10-12 13:25
Location: Poland

Re: problem enter

Post by Suchar »

Does it work now? It should be fine unless something else breaks.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

Resolved issue in game 2 file RendDX9x.dll
RendDX9x.dll

I deleted the first and the error is gone

The problem now is when i open the game it auto exit
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Suchar
PR:BF2 Lead Developer
Posts: 2177
Joined: 2016-10-12 13:25
Location: Poland

Re: problem enter

Post by Suchar »

It is difficult to understand you but I think you have just said that you deleted RendDX9.dll or RendDX9x2.dll.
You can't delete game files and be surprised that the game doesn't work.

Reinstall the game and don't touch its files unless you are told to.
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poet1
Posts: 43
Joined: 2021-04-06 15:55

Re: problem enter

Post by poet1 »

The problem is not over

see

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Outlawz7
Retired PR Developer
Posts: 17261
Joined: 2007-02-17 14:59

Re: problem enter

Post by Outlawz7 »

poet1 wrote:The problem is not over
Mats391 wrote:Please use dxdiag and post the results:
https://support.microsoft.com/en-us/win ... 92228dfd85
1234567
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