Game Crashes

Help and support regarding PR:BF2 installation and in-game issues
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Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Game Crashes

Post by Onelife50 »

Hello everyone, I was wondering if anyone could help me. I've tried uninstalling a reinstalling the game and that did not fix it. It just seems like I can not get the game to run more than 5 minutes. I've turned my settings down to the lowest and I've never had this problem in the past. I just don't know what to do.
Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Re: Game Crashes

Post by Onelife50 »

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
        Architecture: 64-bit
     Current Culture: English (United States)
         Motherboard: ASUSTeK COMPUTER INC. SABERTOOTH Z77
           Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (Physical: 4, Logical: 8)
              Memory: 16.00 GB
        DIMM Modules: ChannelA-DIMM1: 8.00 GB @ 1333 MHz
                      ChannelB-DIMM1: 8.00 GB @ 1333 MHz
           Page File: 15.94 GB
      .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 960
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 24.21.14.1170 (411.70)
      Display Memory: 4.00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Microphone (3- USB Audio Device
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 685.34 GB, Total: 1.82 TB, FS: NTFS, SSD: False
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 685.34 GB, Total: 1.82 TB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\Brandon\Documents\ProjectReality\Profiles
                      Free: 685.34 GB, Total: 1.82 TB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\Brandon\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 685.34 GB, Total: 1.82 TB, FS: NTFS, SSD: False
     Update Log Path: C:\Users\Brandon\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 685.34 GB, Total: 1.82 TB, FS: NTFS, SSD: False

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.1.1
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: Onelife50
                Type: Online
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Low
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Low
    Lighting Quality: Low
     Dynamic Shadows: Low
      Dynamic Lights: Low
   Texture Filtering: Low
   Statics Lod-Scale: 1.0
Overgrowth Lod-Scale: 1.0
      NoLods Terrain: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
User avatar
Suchar
PR:BF2 Lead Developer
Posts: 2177
Joined: 2016-10-12 13:25
Location: Poland

Re: Game Crashes

Post by Suchar »

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Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Re: Game Crashes

Post by Onelife50 »

I will try this today if I keep having trouble with the game today.
Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Re: Game Crashes

Post by Onelife50 »

https://drive.google.com/drive/folders/ ... sp=sharing

Figured this would be the easiest way to upload the crash dump file. Will try to replicate it and post another.
Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Re: Game Crashes

Post by Onelife50 »

Onelife50 wrote:I will try this today if I keep having trouble with the game today.
There I have uploaded 2 crash dump files to Google Drive, if you or anyone else wants them uploaded in a different way please let me know. Thank you very much.
Onelife50
Posts: 6
Joined: 2022-07-23 13:16

Re: Game Crashes

Post by Onelife50 »

Here are 3 .dmp crash files now.
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: Game Crashes

Post by Mats391 »

Onelife50 wrote:Here are 3 .dmp crash files now.
Thanks for the dump files. We had a look at them and the crashes do not originate from PR code. It appears to be an issue outside of our control and looks like an issue with your system. It might be time to upgrade to a supported Windows version.
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SemlerPDX
Posts: 530
Joined: 2011-01-16 21:49
Contact:

Re: Game Crashes

Post by SemlerPDX »

When Windows is not working correctly, you will want to scan the file system - like verifying the integrity of a Steam game install, but for the entire operating system. It usually takes around 30 minutes to run, or longer depending on the speed of the disk.
"If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files.
Though the steps below might look complicated at first glance, just follow them in order, step-by-step..."
Microsoft System File Checker Tool:
https://support.microsoft.com/en-us/top ... 6e85d4094e

To verify the safety and security of your Windows installation, use the Microsoft Safety Scanner:
https://docs.microsoft.com/en-us/window ... r-download
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