game does not launch after pressing play

Help and support regarding PR:BF2 installation and in-game issues
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

game does not launch after pressing play

Post by RAFTAES »

the game simply closes with no error message after clicking play on the launcher
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

also, already tried all the solution that were in the support forums
PvtNewb
Support Technician
Posts: 131
Joined: 2018-04-26 23:50

Re: game does not launch after pressing play

Post by PvtNewb »

Send your logs and support info here, please.

How to look for the support info:
Image

Launcher log file location, look for the PRLauncher text document:
Image
Last edited by PvtNewb on 2023-02-18 01:32, edited 1 time in total.
Reason: Clarity
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 10 Pro (10.0.19044)
        Architecture: 64 bits
     Current Culture: Spanish (Spain, International Sort)
         Motherboard: IL Sleepy_IL
           Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (Physical: 4, Logical: 8)
              Memory: 8,00 GB
        DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 2667 MHz
                      ChannelB-DIMM0: 4,00 GB @ 2667 MHz
           Page File: 4,01 GB
      .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics
     Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
      Driver Version: 31.0.101.2115
      Display Memory: 1024,00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Micrófono (Realtek(R) Audio)
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\Nelson\Documents\ProjectReality\Profiles
                      Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\Nelson\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
     Update Log Path: C:\Users\Nelson\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.3.2
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0002: RAFTASE
                Type: Online
          View Intro: True
          Fullscreen: False
        Display Mode: 1280x768@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True

        Profile 0003: pppp
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1366x768@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

cant figure out how to send the 2nd one
PvtNewb
Support Technician
Posts: 131
Joined: 2018-04-26 23:50

Re: game does not launch after pressing play

Post by PvtNewb »

RAFTAES wrote:cant figure out how to send the 2nd one
Open the file, then copy the contents and paste them here.

Also, try installing this
https://www.microsoft.com/en-us/downloa ... aspx?id=35
https://aka.ms/vs/16/release/vc_redist.x86.exe

Report back whether it fixes the issue or not.
Image
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2023-02-16T14:18:13

Warning: FlashMenu, deleted, killed



:neutral: :-|
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

i had already installed those (i checked other forums to see solutions before asking)
the problem is still there
Last edited by RAFTAES on 2023-02-23 23:16, edited 1 time in total.
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play

Post by RAFTAES »

:sad: :sad: :sad: :sad:
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