I can't run the game with a discrete GPU

Help and support regarding PR:BF2 installation and in-game issues
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Hryak
Posts: 1
Joined: 2024-12-10 09:10

I can't run the game with a discrete GPU

Post by Hryak »

Hello, when i launching PR with a discrete GPU, the game freezes after a minute of being in the round and crashes

Code: Select all

System Information
------------------
    Operating System: Майкрософт Windows 10 Pro (10.0.19045)
        Architecture: 64-разрядная
     Current Culture: Russian (Russia)
         Motherboard: LENOVO LNVNB161216
           Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (Physical: 4, Logical: 4)
              Memory: 12,00 GB
        DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 2400 MHz
                      ChannelB-DIMM0: 4,00 GB @ 2400 MHz
           Page File: 2,36 GB
      .NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 630
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 32.0.15.6636 (566.36)
      Display Memory: 2,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Набор микрофонов (Realtek High 
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: D:\programs\pr
                      Free: 175,23 GB, Total: 465,76 GB, FS: NTFS, SSD: False
            Mod Path: D:\programs\pr\mods\pr
                      Free: 175,23 GB, Total: 465,76 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\user\Documents\ProjectReality\Profiles
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: perdosvin
                Type: Online
   Last Used Profile: True
          View Intro: False
          Fullscreen: True
        Display Mode: 1400x1050@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-12-10T15:48:42

Warning: Unable to find localized text for id: HUD_LEVELNAME_
Warning: Unable to find localized text for id: HUD_LEVELNAME_
Error: Debug assertion failed!

Version: 1.8.0.4
Module: RendDX9
File: C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\RendDX9\RendDX9Init.cpp
Line: 401

Text: ...unknown error resetting D3D device. Not available

Current confile:
PlayerManager created
ObjectManager created
GameLogic created
Serversettings created

Warning: Error in SendToClient
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User avatar
bad_nade
Support Technician
Posts: 1373
Joined: 2008-04-06 18:26
Location: Finland

Re: I can't run the game with a discrete GPU

Post by bad_nade »

Hryak wrote: 2024-12-10 13:46 Hello, when i launching PR with a discrete GPU, the game freezes after a minute of being in the round and crashes
Spoiler for Logs:

Code: Select all

System Information
------------------
    Operating System: Майкрософт Windows 10 Pro (10.0.19045)
        Architecture: 64-разрядная
     Current Culture: Russian (Russia)
         Motherboard: LENOVO LNVNB161216
           Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (Physical: 4, Logical: 4)
              Memory: 12,00 GB
        DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 2400 MHz
                      ChannelB-DIMM0: 4,00 GB @ 2400 MHz
           Page File: 2,36 GB
      .NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 630
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 32.0.15.6636 (566.36)
      Display Memory: 2,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Набор микрофонов (Realtek High 
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: D:\programs\pr
                      Free: 175,23 GB, Total: 465,76 GB, FS: NTFS, SSD: False
            Mod Path: D:\programs\pr\mods\pr
                      Free: 175,23 GB, Total: 465,76 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\user\Documents\ProjectReality\Profiles
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 92,21 GB, Total: 119,13 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: perdosvin
                Type: Online
   Last Used Profile: True
          View Intro: False
          Fullscreen: True
        Display Mode: 1400x1050@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-12-10T15:48:42

Warning: Unable to find localized text for id: HUD_LEVELNAME_
Warning: Unable to find localized text for id: HUD_LEVELNAME_
Error: Debug assertion failed!

Version: 1.8.0.4
Module: RendDX9
File: C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\RendDX9\RendDX9Init.cpp
Line: 401

Text: ...unknown error resetting D3D device. Not available

Current confile:
PlayerManager created
ObjectManager created
GameLogic created
Serversettings created

Warning: Error in SendToClient
PR does not need discrete graphics card. Your computer is on lower end of the PR system requirements but not outside the specs. You have 4 CPUs and 12 GB of RAM, which is enough. Asymmetric RAM config (8+4 GB) might hurt performance a little, but not very much, nor cause crashes.

Your computer reports that graphics driver version is 32.0.15.6636 but according to Intel, latest driver version for your i5-7300HQ CPU (7th gen / "Kaby Lake") and Windows 10 is 31.0.101.2130. So you might have wrong driver installed. I don't know if it's Lenovo's custom version or what. See if you can download and install this official version from Intel:
https://www.intel.com/content/www/us/en ... ndows.html
File name should be "gfx_win_101.2130.exe".
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PvtNewb
Support Technician
Posts: 128
Joined: 2018-04-26 23:50

Re: I can't run the game with a discrete GPU

Post by PvtNewb »

Hryak wrote: 2024-12-10 13:46 Hello, when i launching PR with a discrete GPU, the game freezes after a minute of being in the round and crashes

Code: Select all

Version: 1.8.0.4
Module: RendDX9
File: C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\RendDX9\RendDX9Init.cpp
Line: 401

Text: ...unknown error resetting D3D device. Not available

Current confile:
PlayerManager created
ObjectManager created
GameLogic created
Serversettings created

Warning: Error in SendToClient
Your GPU here is probably timed out (TDR), please check your laptop's temperature. It is probably time for you to clean the thing and repaste with PTM7950.
Image
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