PR Master Server Update

[qs-racer]

if you get the drink with the girl on your picture, i clearly understand you want to get drunk

[Tit4Tat]

Grey goose is only for special women blue bikinis, no blue bikinis in london

[Lorfah]

Would be nice with some pointers from the devs though. For instance, have you switched providers?

[RarWinZip]

Would be nice with some pointers from the devs though. For instance, have you switched providers?

You should read original post first.

[Lorfah]

You should read original post first.

I did. And I now realise I didn't read it thoroughly enough the first time around, sorry about that ops:

[DiabloSmurf]

Is there any chance of a DEV giving us an update on the Master Server status?
I personally understand that the transition to a new provider can be a taxing process full of unforeseen hurdles but it has been a week without an official update.
For me the server appears to run into issues around 1200GMT with the 1004 error or game load to crash on "spinning dogtags". PRSPY doesnt seem to work via this website tab/link anymore and general game server crashes a more common event.
Please dont take this post as a "*****" But as previously stated, could a DEV please take a few minutes to enlighten us and give us an ETA on semi game stability.

Cheers

[Hellser]

Any reason why there's only three servers popping up on the PRSPY for COOP at this moment in time? (4:25 PM Eastern, 2/13/2016). I know for a fact our server is running, and no doubt - other servers are running as well.

[Rice N. Beans]

How many people here think this is censorship on the Internet? And how many people think a tax-funded organization is responsible?
*raises hand*

Or perhaps these words aren't reaching you through the rabble inside your own minds?

What did we learn from this? How are we going to prevent it in the future? Start a whole new Internet?

[Rice N. Beans]

Are we going to be like a wife who mourns the loss of her dear husband to needless murder
Or are we going to be like his brother out for vengeance

Wouldn't you say there's been a dip in your quality of life since all of this started?

There's plenty more freedom-snatching to come in the coming years

[Hemulenssis]

Pr being down is its making me spend money on alcohol, planned on staying in today, but now at the pub getting on it, not complaining but...liver is. Sort it out plz.[/QUOTE] hahha EXACTLY!

[merlinsscience]

Are we back to a ddos attack or is this another issue? An update would be nice...

[AncientMan]

Hey guys,

Sorry for the lack of updates over the last few days, I've been running on very little sleep trying to sort out this mess.

- Last weekend we set up the master server on a new server, initial reports looked promising, however then we started experiencing severe packet loss. This is why it took you a lot of attempts until you could successfully connect. We were continuously under attack, and it's possible that these attacks were causing the packet loss issues. This continued to happen for the rest of the week, and after several attempted fixes (server going up and down like a yoyo), couldn't solve it. I put the issues down to being caused by the network adapter, and needing a new server.

- Yesterday we moved again to another server. This new server solved the packet loss issues, however we started hitting resource allocation issues due to being still being continuously under attack. You could log in, it didn't time out, but it took like 5 minutes... There was more up and down as I tried to solve the issue, but there were too many possible reasons. I needed to rule some things out.

- Last night, we moved for a third time to a new server. This server initially continued to have the same issues as the previous server. But, since we were able to rule out several things from this latest move, we managed to implement some things that have (for now anyway) successfully blocked the latest round of attacks.

- The master server seems to be fully functioning right now, no packet loss, no long delays, and has been up for the last 7 or so hours.

- The reason why few servers are showing up in the list is because of all the IP changes due to moving servers. SA's need to restart their servers so they become aware of the new location (unlike players where it's just a matter of standard DNS propagation). I would send a mass PM to SA's informing them of this, but...

- Today I will be doing further trials moving the master server back to the previous servers. The current system isn't very viable for long term use, so I'm hoping by going back to the previous servers, but applying the latest settings to block the attacks, will start make it start working. This will of course result in further downtime (but hopefully only for a few minutes later today).

- SA's could go and restart their servers now, so they show up in the list, but they will need to do it again (maybe several times) later today. Figured it'd just be best to wait for work to be finished before I bother the SA's.

- If anyone has issues logging in right now (like for the next hour or two from this post), please reply here. It's possible the current mitigation techniques are too heavy and legit users are being blocked. Issues would errors like:
- 1004: Error connecting to server. (<some number here>)
- PR just crashing immediately after login.
- It taking a long time to log in.

Cheers (hopefully this post wasn't too much of an incoherent mess of words, so tired...)

[INVIS]

Cheers (hopefully this post wasn't too much of an incoherent mess of words, so tired...)

Not a problem, thanks for the information, and don't stress yourself out too hard. We're all just people. I'm wishing you some relief from all that bullshit, fingers crossed.

[Thunderbullet64]

- If anyone has issues logging in right now (like for the next hour or two from this post), please reply here. It's possible the current mitigation techniques are too heavy and legit users are being blocked. Issues would errors like:
- 1004: Error connecting to server. (<some number here>)
- PR just crashing immediately after login.
- It taking a long time to log in.

Cheers (hopefully this post wasn't too much of an incoherent mess of words, so tired...)

Yeah, I am having troubles logging in right now.
1004:Error connecting to server. (10060)

[PLODDITHANLEY]

Successful - seemed a little longer on black screen with the rotating tags than before.

Remember log in via IP if a server isn't visible.

[[ITRIO] Teddit]

Hi dudes!

I can log in, but cannot see any of the servers??

Are they all down at this time? Or am I doing something wrong?

Cheers in advance for the help.

Tedd

[DiabloSmurf]

Thank you very much for the update Ancient. And thank you for all the effort you have put in so far. When I asked about an update I didn't expect such a long, professional response
On a negative note.....
I managed to login to the server listings page but after approx 5 minutes of waiting to join a populated server my game crashed back to desktop ie "PR cleaning up resources" notification one gets when they shutdown the game. Then on retrying to login to the game I got the error 1004 message ;(. I understand that by spamming the "Play" tab you can get into the Server listings. But that doesn't solve the problem and I hope the info here helps.
Anyways, thanks again.

[DiabloSmurf]

Hi dudes!

I can log in, but cannot see any of the servers??

Are they all down at this time? Or am I doing something wrong?

Cheers in advance for the help.

Tedd

I could only see 13 listed when I logged in. If you know the ip of the server you wish to join I hear that is an option. Try and update your list a few times. It took me at least 6 "Update Server Lists" spams to find one of my regulars.

[solidfire93]

thnx for the Update @AncientMan

any info regarding that gay DDoS attacker !?

[AncientMan]

Update:

- Back on the existing server, and with some further tweaks things are looking good (for now anyway). Login is back to normal speed, and at least in my testing I haven't had a failed login in about 100 attempts. But maybe that's just me...

- SA's have been informed to restart their servers, so they show up in the server list. As of this post there's 19 servers that have done this.

- PRSPY is working again. The reason why this went down in the first place was because the website host (remember, still on old servers for the website) blocked the master server from updating it. I have reduced the time between updates to 60 seconds, and it hasn't been blocked yet, so that's good news so far. This will be fixed properly when we migrate the website to the new servers.

- Overall, will continue to keep monitoring the situation, and see how everything goes. Everything might all be good now. Or it might all go to shit again after I post this update. We'll see