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Mumble dosn't work since last update

Posted: 2017-04-04 13:59
by Gameplayer13
Hello everyone ,
I have since the 1.4.6 update a problem with Mumble, indeed, this one no longer works on any server.
I have the broken speaker icon and can not hear or talk to my teammates
I tried to close and start Mumble again, in vain. I reinstalled the game with the ISO 1.4.1 FULL, and made the update again, also in vain ...

I now turn to the forum for a solution, in 1 year of Project Reality I have never had this problem ...
Thank you for your help :D

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[CODE]
System Information
------------------
  Operating System: Microsoft Windows 8.1 Professionnel (6.3.9600)
      Architecture: 64 bits
   Current Culture: French (France)
       Motherboard: Hewlett-Packard 2209
         Processor: Intel(R) Pentium(R) CPU  N3540  @ 2.16GHz (Physical: 4, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: Bottom: 4,00 GB @ 1333 MHz
         Page File: 1024,00 MB
    .NET Framework: 4.6+ Release Build: 394271, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 10.18.10.4425
    Display Memory: 2,01 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Haut-parleurs (Périphérique Hig
 Primary Recording: Microphone (Périphérique High D
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 62,39 GB, Total: 237,96 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 62,39 GB, Total: 237,96 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\***\Documents\ProjectReality\Profiles
                    Free: 62,39 GB, Total: 237,96 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\***\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 62,39 GB, Total: 237,96 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\***\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 62,39 GB, Total: 237,96 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.4.6.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Gameplayer13
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
[/code]

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Re: Mumble dosn't work since last update

Posted: 2017-04-04 15:52
by AlonTavor
Are you sure it happens with every server? Each server has its own Mumble server.

Are you sure its not your firewall? The "Remote host closed the connection" messages appear always on the same second, It could be something local blocking it.

If it keeps happening, Install wireshark and we can figure out if its getting blocked locally.

Re: Mumble dosn't work since last update

Posted: 2017-04-04 17:25
by Gameplayer13
I have disabled my antivirus, I have checked the rules of my Firewall and Pr as well as PR Mumble are allowed in and out.
And I tested on 3 servers including 2 on which I never play and every time the host ended the connection on Mumble. I asked the admins if I was banished, they said no:
- PRTA
- Russian Reality PROS
- Merk's Team server

I'll install Wireshark as you say.

EDIT : Wireshark is installed, what am I supposed to do now?

Re: Mumble dosn't work since last update

Posted: 2017-04-05 12:30
by AlonTavor
Gameplayer13 wrote: EDIT : Wireshark is installed, what am I supposed to do now?
Wireshark records network activity, What I want to test is whether the "Host closed the connection" is done by some local device with firewall or the server is actually actively blocking you.

-Launch Wireshark, on top you have a filter textbox, put this in:

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tcp && ip.addr == 212.227.53.118
This will filter to only TCP and only from that IP. Since BF2 doesn't use TCP, it'll only show you the data for mumble.
Go to the "capture" menu on top and start recording. They keep changing their user interface so I'm not sure exactly where it is. Send a screenshot if you can't find how to start recording.

-Join BASED EU PR server (212.227.53.118:16568 ) (Wait for the loading to finish, only then mumble actually attempts connecting. Also if by any chance you're on BASED's website close it, it uses the same IP and will just get caught in the filter too).

-Send screenshot of both Wireshark and the log from mumble.



If we get something indecisive, call your ISP and tell them your "TCP connections" to that IP keep failing just for you.

Re: Mumble dosn't work since last update

Posted: 2017-04-06 20:52
by Gameplayer13
Okay :

Wireshark :
Image

Mumble :

Image

Special DNS can be a problem ? Cause i'm using the google DNS directly on my network card

Re: Mumble dosn't work since last update

Posted: 2017-04-07 06:37
by AlonTavor
Its not a DNS issue for sure, you have the right IP.


Sorry, I'm not really sure why's the connection being closed. It seems very likely to be a firewall on the way, those RST packets should not exist, but I'm not really sure.

Also I forgot you can save some time and test the connection without launching PR. Launch mumble manually from:
Project Reality BF2\mods\pr\bin\PRMumble.exe

I would do the following and try to connect after each:
-Reset mumble settings - delete the mumble folder at: C:\Users\WindowsUsername\AppData\Roaming\Project Reality
-Install on another local machine and see if it works (Just copy the mumble from above)
-Check if your router has a firewall setting enabled.
-Call ISP.

Re: Mumble dosn't work since last update

Posted: 2017-04-08 10:22
by Gameplayer13
I just delete the mumble folder at: C:\Users\WindowsUsername\AppData\Roaming\Project Reality and ... MUMBLE IS WORKING !!!!!!

Thank you so much AlonTavor :p