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Game has been crashing constantly without any error messages.

Posted: 2021-02-15 00:51
by riffy.PR
My game has been crashing to desktop constantly since the beginning of this week. There is no error messages and sometimes crash can occur every 10 to 15 minutes. My game is up to date, I have reinstalled it already, runs as administrator and my drivers are all up to date. PR is the only game I am experiencing issues with. I do have the .dump file and support info.

Additionally, I'm not sure if it's related but I have been getting this bug which prevents me from spawning at the beginning of the game or prevents me from seeing the endgame scoreboard. At the start of the round, my timer gets stuck at 00:00 and even though my character spawns I get stuck in CAPS LOCK menu and when the game ends my character gets wounded and I cannot load the next map. Only ''fix'' for these two bugs is rejoining the server which is quite annoying since it happens almost all the time.

DUMP FILE:

https://drive.google.com/file/d/1Mg4VN4 ... sp=sharing

SUPPORT INFO:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.19042)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: Micro-Star International Co., Ltd. B450M-A PRO MAX (MS-7C52)
         Processor: AMD Ryzen 5 3600X 6-Core Processor              (Physical: 6, Logical: 12)
            Memory: 16.00 GB
      DIMM Modules: DIMM 0: 8.00 GB @ 3200 MHz
                    DIMM 0: 8.00 GB @ 3200 MHz
         Page File: 2.38 GB
    .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): AOC 2270W on NVIDIA GeForce RTX 2060
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 27.21.14.6140 (461.40)
    Display Memory: 4.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: Microphone (Realtek(R) Audio)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 37.48 GB, Total: 465.15 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 37.48 GB, Total: 465.15 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Riffy\Documents\ProjectReality\Profiles
                    Free: 37.48 GB, Total: 465.15 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Riffy\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 37.48 GB, Total: 465.15 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Riffy\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 37.48 GB, Total: 465.15 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.4.1
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: =MeRk=Riffy
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: High
               EAX: True

Re: Game has been crashing constantly without any error messages.

Posted: 2021-02-15 12:50
by AlonTavor
Is it constantly happening? or do you have some rounds where its playable?
When you reinstalled, did you wipe the config files in my documents?

Also can you get me a full dump instead of a mini dump? (use -ma instead of -mm with procdump)

Re: Game has been crashing constantly without any error messages.

Posted: 2021-02-15 14:05
by riffy.PR
Yes it's very random like one round I'd crash every 5 minutes and other rounds it'd run just fine. And after reinstalling I also removed everything related to Project Reality from my Documents folder. As for the full dump file is there a way to edit the current dump file or do I have to wait for it to crash again and get another dump file?

Re: Game has been crashing constantly without any error messages.

Posted: 2021-02-15 16:06
by Mats391
you have to wait for a new crash