Occasional freezing, CTDs on v1.6.5.2

[Randy_Bobandy]

Hey all,

Have had a good time playing Project Reality so far, although I seem to be experiencing a few issues with the game, mainly some occasional freezes and crashes. The freezes are usually accompanied with a black screen for a second or two until the game unfreezes itself, although other times I have to ALT-TAB to unfreeze the game again (in these scenarios I do not see the flash of the black screen).

Crashes to desktop are fairly common as well, they usually occur after at least 30 min or so has elapsed -- sometimes they are accompanied with error boxes, sometimes not. I can't remember what exactly the dialogue boxes read, but I remember the keyword "memory", a 6 digit number, and the buttons "Continue and "Try Again". There was a third button as well; it may have been "Abort" although I cannot remember fully.

I do have a procdump file from my latest crash, can't attach it to my post but you can access it via the Google Drive link below:

https://drive.google.com/file/d/1IYkVwikW2S5qOOlt_OwfIaF3RBFPm2fX/view?usp=sharing

My spec list/other general information (generated through PRLauncher) are as follows:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.19042)
      Architecture: 64-bit
   Current Culture: English (Canada)
       Motherboard: ASRock B450M Steel Legend
         Processor: AMD Ryzen 5 3600 6-Core Processor               (Physical: 6, Logical: 12)
            Memory: 16.00 GB
      DIMM Modules: DIMM 1: 8.00 GB @ 3200 MHz
                    DIMM 1: 8.00 GB @ 3200 MHz
         Page File: 2.38 GB
    .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon (TM) R9 380 Series
   Display Mode(s): 1920 x 1080 (32 bit) @ 59 Hz
    Driver Version: 27.20.14501.18003
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: VoiceMeeter Aux Output (VB-Audi
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 23.21 GB, Total: 237.84 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 23.21 GB, Total: 237.84 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Benjamin\Documents\ProjectReality\Profiles
                    Free: 23.21 GB, Total: 237.84 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Benjamin\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 23.21 GB, Total: 237.84 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Benjamin\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 23.21 GB, Total: 237.84 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.5.2
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Randy_Bobandy
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: 2x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: Medium
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: Medium
 Texture Filtering: Medium
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: High
               EAX: True

I would very much appreciate the help; thanks in advance.

[Randy_Bobandy]

Did some more Googling and I'm fairly certain now that that "memory" dialog box I was talking about was either something like this:



or maybe this:



From my research this error seems to have something to do with a lack of memory, although I'm sure my 16gb of ram should be more than enough for PR. Will run MemTest86 to see if anything might be wrong with it though, I'll edit this post with my results once I'm finished.

EDIT: RAM passed the test with no errors. Could be a pagefile issue maybe? Looking through that spec list I've noticed it seems to be abnormally small, even though it's set to "System managed size" on my boot SSD ("Automatically manage paging file size for all drives" is not checked though) -- I'll try to increase the size manually (min of 8000mb, max of 10000mb) and see if that fixes anything.

[AlonTavor]

Can you check how much memory the game uses in task manager?

[Randy_Bobandy]

Can you check how much memory the game uses in task manager?

Last night when I got in game, memory usage started around 2700MB -- think it may have went up to 3100 or 3200MB at the end of my session. Did not experience any freezes/crashes that time, however, this was my first gameplay session with the increased pagefile.

[AlonTavor]

PR is 32bit, it can't use more than 3.6GB. Something is memory leaking

[Randy_Bobandy]

PR is 32bit, it can't use more than 3.6GB. Something is memory leaking

Oh ok then I see, is there anything I can do?

[AlonTavor]

I haven't seen anyone with these issues, do you have any unusual drivers? Do a clean install of that.
Do you use any non-microsoft antivirus or bitdefender? Get rid of it.

[Randy_Bobandy]

I haven't seen anyone with these issues, do you have any unusual drivers? Do a clean install of that.
Do you use any non-microsoft antivirus or bitdefender? Get rid of it.

Hm ok then. The only driver I've installed manually is my AMD graphics card driver, I can run a clean install on that. Everything else was installed automatically during the initial Windows setup.

I do have Malwarebytes installed but it does not run in the background so I don't think it would be an issue, the built-in Windows Defender is the only active AV on my system.

[AlonTavor]

I do have Malwarebytes installed but it does not run in the background

Not really. That **** injects itself to the operating system, you can't see that its running

[Randy_Bobandy]

Not really. That **** injects itself to the operating system, you can't see that its running

Okay then, I've uninstalled Malwarebytes. Going to remove my graphics driver through DDU and install the latest WHQL-certified one (Adrenalin 2020 Edition 21.3.1); I've also updated PR to v1.6.6.0. I'll play some more later on and I'll let you know whether or not that memory leak pops up again.