game does not launch after pressing play
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- Posts: 19
- Joined: 2023-02-16 17:23
game does not launch after pressing play
the game simply closes with no error message after clicking play on the launcher
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- Posts: 19
- Joined: 2023-02-16 17:23
Re: game does not launch after pressing play
also, already tried all the solution that were in the support forums
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- Support Technician
- Posts: 131
- Joined: 2018-04-26 23:50
Re: game does not launch after pressing play
Send your logs and support info here, please.
How to look for the support info:
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Launcher log file location, look for the PRLauncher text document:
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How to look for the support info:
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Launcher log file location, look for the PRLauncher text document:
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Last edited by PvtNewb on 2023-02-18 01:32, edited 1 time in total.
Reason: Clarity
Reason: Clarity
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- Posts: 19
- Joined: 2023-02-16 17:23
Re: game does not launch after pressing play
Code: Select all
System Information
------------------
Operating System: Microsoft Windows 10 Pro (10.0.19044)
Architecture: 64 bits
Current Culture: Spanish (Spain, International Sort)
Motherboard: IL Sleepy_IL
Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (Physical: 4, Logical: 8)
Memory: 8,00 GB
DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 2667 MHz
ChannelB-DIMM0: 4,00 GB @ 2667 MHz
Page File: 4,01 GB
.NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000
Display Information
-------------------
Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics
Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
Driver Version: 31.0.101.2115
Display Memory: 1024,00 MB
Multisampling: 2, 4, 8
DPI: 96 (100%)
Audio Information
-----------------
Primary Playback: Microsoft Sound Mapper
Primary Recording: Micrófono (Realtek(R) Audio)
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False
Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Nelson\Documents\ProjectReality\Profiles
Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Nelson\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Nelson\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 662,40 GB, Total: 926,26 GB, FS: NTFS, SSD: False
Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.7.3.2
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None
Profile Information
-------------------
Profile 0002: RAFTASE
Type: Online
View Intro: True
Fullscreen: False
Display Mode: 1280x768@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: High
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Audio Provider: Hardware
Provider Valid: True
Audio Quality: Medium
EAX: True
Profile 0003: pppp
Type: Offline
View Intro: True
Fullscreen: True
Display Mode: 1366x768@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: High
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Audio Provider: Hardware
Provider Valid: True
Audio Quality: Medium
EAX: True
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- Posts: 19
- Joined: 2023-02-16 17:23
Re: game does not launch after pressing play
cant figure out how to send the 2nd one
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- Support Technician
- Posts: 131
- Joined: 2018-04-26 23:50
Re: game does not launch after pressing play
Open the file, then copy the contents and paste them here.RAFTAES wrote:cant figure out how to send the 2nd one
Also, try installing this
https://www.microsoft.com/en-us/downloa ... aspx?id=35
https://aka.ms/vs/16/release/vc_redist.x86.exe
Report back whether it fixes the issue or not.
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- Posts: 19
- Joined: 2023-02-16 17:23
Re: game does not launch after pressing play
Code: Select all
Project Reality Log File
PRLauncher.exe started at: 2023-02-16T14:18:13
Warning: FlashMenu, deleted, killed
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
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- Posts: 19
- Joined: 2023-02-16 17:23
Re: game does not launch after pressing play
i had already installed those (i checked other forums to see solutions before asking)
the problem is still there
the problem is still there
Last edited by RAFTAES on 2023-02-23 23:16, edited 1 time in total.