game does not launch after pressing play(win 11)

Help and support regarding PR:BF2 installation and in-game issues
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

game does not launch after pressing play(win 11)

Post by RAFTAES »

game does not launch after pressing play, already asked for help but no one is helping
PvtNewb
Support Technician
Posts: 131
Joined: 2018-04-26 23:50

Re: game does not launch after pressing play(win 11)

Post by PvtNewb »

Have you installed DX9 redist? And please send your support info here, we don't know how to proceed without more info.

Edit: Looks like you posted some time ago, if you're still using the same hardware, then I guess you have to do procdump, send it here so the devs can take a look at it.
https://www.realitymod.com/forum/showthread.php?t=147961

Slight edit to the procdump command, use "procdump.exe -w -mm -b -e 1 -g prbf2.exe" and then launch the game instead so it'll wait for the game.
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Once you got the dump, upload it to google drive or mediafire and share the link here so the devs can take a look at it.
Last edited by PvtNewb on 2023-04-02 13:25, edited 2 times in total.
Reason: Just remembered something
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

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Last edited by RAFTAES on 2023-04-02 22:41, edited 1 time in total.
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

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Last edited by RAFTAES on 2023-04-02 22:41, edited 1 time in total.
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

wait, im dumb, ive figured it outtttt

https://drive.google.com/drive/folders/ ... sp=sharing
PvtNewb
Support Technician
Posts: 131
Joined: 2018-04-26 23:50

Re: game does not launch after pressing play(win 11)

Post by PvtNewb »

RAFTAES wrote:wait, im dumb, ive figured it outtttt

https://drive.google.com/drive/folders/ ... sp=sharing
I have forwarded your dump to the devs, they'll take a look soon.
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

how can i know if it gets fixed?
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Suchar
PR:BF2 Lead Developer
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Joined: 2016-10-12 13:25
Location: Poland

Re: game does not launch after pressing play(win 11)

Post by Suchar »

Unfortunately, we are not always able to identify what the issue is since we do not have access to the source code of the game. This is one of such instances. We have no idea what causes your crashes. I'm sorry.
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RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

damn, ive been trying to play for a year now xddd
im going to try and delete every single file of the game and reinstall it completely anew
ill see if that works
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

having win11 deactivated has absolutely nothing to do with it right?
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Mats391
PR:BF2 Lead Developer
Posts: 7636
Joined: 2010-08-06 18:06

Re: game does not launch after pressing play(win 11)

Post by Mats391 »

Make sure you do not have mandatory ASLR enabled in the windows settings:
https://www.thewindowsclub.com/implemen ... domization
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Mineral: TIL that Wire-guided missiles actually use wire
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

how do i do that, i searched on google but it only tells me what it is and that it works for my safety and should not be turned off
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

found it, disabled it(edit:it didnt do much)
Last edited by RAFTAES on 2023-05-12 01:47, edited 1 time in total.
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Mats391
PR:BF2 Lead Developer
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Joined: 2010-08-06 18:06

Re: game does not launch after pressing play(win 11)

Post by Mats391 »

Here are other things you could try to help us find the cause:
1. Install and run the debugger: https://www.realitymod.com/forum/showth ... p?t=123029
This creates log files in mods/pr/logs that might contain more data for us. If some assertion failure windows pop up, just press continue until either game opens or crashes

2. Try installing other BF2 mods/games to see if they work. For example FH2: https://playfh2.net/
Image

Mineral: TIL that Wire-guided missiles actually use wire
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Mats391
PR:BF2 Lead Developer
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Joined: 2010-08-06 18:06

Re: game does not launch after pressing play(win 11)

Post by Mats391 »

Another user reported the same issue and there we found that his DirectX9 installation is corrupt. Please check C:\Windows\SysWOW64\D3DX9_43.dll and generate a hash of the file for us to ensure it is correct
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Mineral: TIL that Wire-guided missiles actually use wire
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

i tried most of the stuff, but since im not good at it, it didnt give any good results, for now im going to wait and see if i can restore my pc to factory settings then give it a go again, im not going to do it yet, if anyone wants to help me through parsec ill happily give them access
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

its fixed
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Mats391
PR:BF2 Lead Developer
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Joined: 2010-08-06 18:06

Re: game does not launch after pressing play(win 11)

Post by Mats391 »

RAFTAES wrote:its fixed
Nice. What did the trick for you?
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Mineral: TIL that Wire-guided missiles actually use wire
RAFTAES
Posts: 19
Joined: 2023-02-16 17:23

Re: game does not launch after pressing play(win 11)

Post by RAFTAES »

i had to reset my pc, i guess the drivers could have also been the problem since i noticed, after i used the intel app to update my drivers i could no longer play, i noticed that after resetting though(btw english isnt my first language so probably there were somethings that i couldnt explain properly)
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