Connection problem

Help and support regarding PR:BF2 installation and in-game issues
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martinka
Posts: 1
Joined: 2025-01-28 17:18

Connection problem

Post by martinka »

Good afternoon, English is not my first language.

4 days ago, I decided to log in to the server, but the launcher asked for account confirmation via Steam. After going to the site (via the Steam icon in the launcher), it took a long time to load, and then it gave an error and did not connect at all. I tried logging in again for 5 days, but the situation kept repeating itself. Today I decided to repeat it and he let me into the site, clicked on the confirmation button, but the error was then given by the launcher. And so in the end, I can't verify my account to play online. I can log in offline.

Below I attach a log and a screenshot of the window that asked for reporting, as well as a screenshot of the site:
https://imgur.com/8IGlhR1
---------------------------

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2025-01-29T13:08:28

Critical Error: An unhandled exception has occured. Details are as follows:

Ссылка на объект не указывает на экземпляр объекта.

Further details can be found in the following file:

[url]D:\Project Realyty\mods\pr\bin\PRLauncher.log[/url]

Please report this error to the Project Reality Team, and include the log file in your report.

[url="https://www.realitymod.com/forum/forumdisplay.php?f=27"]Visit Support Forum[/url]

 > System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в  .(MethodBase , Boolean )
   в  .  (  ,  )
   в  . ()
   в  . (Boolean )
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в Reality.BF2.ExternalLogin.ExternalLogin..MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в PRLauncher.WPF.ViewModel.Pages.LoginPageViewModel.c.MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   в System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
User avatar
bad_nade
Support Technician
Posts: 1394
Joined: 2008-04-06 18:26
Location: Finland

Re: Connection problem

Post by bad_nade »

martinka wrote: 2025-01-29 10:14 Good afternoon, English is not my first language.

4 days ago, I decided to log in to the server, but the launcher asked for account confirmation via Steam. After going to the site (via the Steam icon in the launcher), it took a long time to load, and then it gave an error and did not connect at all. I tried logging in again for 5 days, but the situation kept repeating itself. Today I decided to repeat it and he let me into the site, clicked on the confirmation button, but the error was then given by the launcher. And so in the end, I can't verify my account to play online. I can log in offline.

Below I attach a log and a screenshot of the window that asked for reporting, as well as a screenshot of the site:
https://imgur.com/8IGlhR1
---------------------------
Spoiler for log:

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2025-01-29T13:08:28

Critical Error: An unhandled exception has occured. Details are as follows:

Ссылка на объект не указывает на экземпляр объекта.

Further details can be found in the following file:

[url]D:\Project Realyty\mods\pr\bin\PRLauncher.log[/url]

Please report this error to the Project Reality Team, and include the log file in your report.

[url="https://www.realitymod.com/forum/forumdisplay.php?f=27"]Visit Support Forum[/url]

 > System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в  .(MethodBase , Boolean )
   в  .  (  ,  )
   в  . ()
   в  . (Boolean )
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в Reality.BF2.ExternalLogin.ExternalLogin..MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в PRLauncher.WPF.ViewModel.Pages.LoginPageViewModel.c.MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   в System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
I can think of a couple of possible solutions for that error:
  • Check your browser and anti-virus settings. If I remember correctly, Yandex browser has some built-in content blocking features that might break PR login flow.
  • You might a customer of an incompetent ISP or a victim of internet censorship. Try using a VPN.
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